Regulatory Operational Support Analyst

Why Nasdaq

When you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

The role of Regulatory Operational Support Analyst will support our AxiomSL software. All of AxiomSL solutions are built on the same adaptable, high-performance platform. This gives clients a unique opportunity to reduce the cost and complexity of compliance by using one platform to manage all of their requirements globally. They are fully supported and are upgraded when rules and templates change. The unparalleled transparency offered by AxiomSL gives users the ability to drill down from the reports they produce to the calculations and source data they have used.

Our Regulatory Operation support team is embedded within the RegCloud Managed Services team playing a key role in acknowledging, understanding and investigating any issues that may arise with regards to our solutions or the AxiomSL solutions.

For this position, Nasdaq will provide an extensive training program on the AxiomSL platform and the Global Share Disclosure solution and associated process.

The role will evolve over time in terms of scope and will allow additional exposure to Australia based customers.

This is a permanent full-time role based in Harrington Street, Sydney following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive private health insurance, equity grant, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

What You Will Do

Specifically, these would include:
- Interact directly with cloud clients using AxiomSL for daily activities and workflow executions- Investigate and resolve operational issues reported by client users- Provide advice on client implementation of AxiomSL- Monitor execution of scheduled tasks and analyze root causes of failures/exceptions- Create and manage helpdesk tickets for software defects, including test cases- Coordinate deployment and testing of hotfixes in client environments- Continuously improve personal knowledge of AxiomSL products through certifications- Perform solutions upgrades and related activities as expertise develops

What We Expect- Bachelor's degree or equivalent experience in Finance, Computer Science- Previous experience in the last 3 years or less in the financial services sector in support, business analysis, development, or data analysis roles.- Also open to recent graduates looking to start a career in FinTech are welcome to apply.- Demonstrable ability to quickly search, learn, and explain technical information- Highly organized and methodical approach to work- Self-motivated attitude with a results and customer-focused approach- Strong analytical background- Excellent verbal and written communication skills

What Would Be Helpful- Validated experience in troubleshooting, collaboration and resolution with the workplace or academic group assignments- Understanding of financial markets- Knowledge and practical experience with Oracle, Postgres, and Microsoft SQL Server- Previous experience with AxiomSL or in the FinTech industry

Does It Sound Like You?

“” link and If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Nasdaq can take you.

Come as You Are