Receptionist/administration

1 week ago

South Windsor, Australia R&R Performance Training Pty Limited Full time

**JOB TITLE**:
Studio Concierge

**JOB TYPE**: Full Time (38 hours per week)

**HOURS**: Monday to Friday,11:00 AM - 7:00 PM Accounts/Admin from 11:00 AM - 3:45 PMReception from 3:45 PM - 7:00 PM

**LOCATION**: 1/72 Argyle Street, South Windsor NSW 2756

**REPORTING TO**: Studio Directors

**ROLE DESCRIPTION**:As the Studio Concierge, you will play a key role in creating a welcoming and organised environment for our studio. Your day will blend vital administrative and accounts work with front-of-house reception duties, ensuring the studio operates smoothly while clients and students feel at home.

**MAIN DUTIES/RESPONSIBILITIES**:

- **Accounts/Admin (11:00 AM - 3:45 PM)**:

- Process customer accounts and manage debt recovery.
- Maintain data accuracy and organise studio systems.
- Handle uniform orders and manage stock levels.
- Assist with preparing reports and general admin tasks as needed.
- **Reception (3:45 PM - 7:00 PM)**:

- Greet and assist customers, ensuring a friendly and professional presence at the studio.
- Answer phone calls, manage enquiries, and coordinate callbacks.
- Keep reception and waiting areas clean, tidy, and welcoming.
- Oversee sales of uniforms and other stock items.
- Coordinate with the team to ensure trials and tours run smoothly.

**ROLE INTENTIONS**:
**Customer Focus**: Provide a positive and professional experience for everyone entering the studio.

**Attention to Detail**: Ensure all accounts, administrative tasks, and reception duties are completed accurately and efficiently.

**Organisation and Presentation**: Maintain a clean, organised, and professional studio environment.

Pay: $46,460.00 - $60,000.00 per year

Schedule:

- 8 hour shift
- Afternoon shift
- Evening shift

Application Question(s):

- Are you available to work Monday to Friday from 11:00 AM to 7:00 PM as outlined in the job description?
- Do you have previous experience in an administrative, customer service, or reception role?
- Are you comfortable working in a busy environment where you may need to juggle competing priorities?
- Have you previously worked in a role that involved greeting customers or handling enquiries?
- Do you consider yourself proactive, highly organised and detail-oriented?
- Are you confident using computer software for tasks like managing customer information and accounts?
- This role involves switching between admin tasks and customer service duties. Are you comfortable adapting to different responsibilities throughout the day?

Work Authorisation:

- Australia (required)

Work Location: In person

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