Customer Service Role in Hospitality

6 days ago


Heidelberg West, Australia Talent X Full time

You’ve mastered customer service/retail and are ready for your next challenge. You like helping people and are a great communicator. You want a role that includes these skills you already have, but want to branch out into new responsibilities, gaining new knowledge and skills.

You’re super organised, always on top of admin and finding new and better ways to do things. You love the challenges of problem solving and taking charge of an area and making it run smoother. You’re accustomed to having several balls in the air at once, and get bored if you don’t have enough to do.

This role is challenging in that it has a very steep learning curve and needs a specific person to be able to take on these responsibilities. You must be solution oriented, very detailed in your work, always “on the ball”, love admin and policy and hungry for more duties and responsibilities.

This role is for a food distribution company that is incredibly busy and growing fast. This company provides orders for food service (restaurants & commercial kitchens) and retail (food for supermarkets). This role is in their customer service department, so it is a role that is on the phones and performing administrative duties.

The owner is a self made man, who has a lot of inspiration and advice he loves to share with his team. Seeing someone come in, who is hungry to improve themselves and develop themselves professionally really lights him up and he loves to provide opportunities and mentor people like that. The team they have built is tight knit and hard working, and delivers a high level of customer service (they’ve won awards for it) and if you aren’t at that same level, you probably won’t last long. So if you want to be part of a high calibre and productive team, this is the company for you

In addition to normal customer service duties, this role includes a range of responsibilities;
- Administration and Processing orders,
- Organising deliveries including interstate,
- Liaising with the warehouse,
- Liaising and relationship building with clients,
- Outbound calls to our existing clients and customer base,
- Suggesting/upselling and cross selling,
- Taking calls for issues; driver issues, delivery issues etc,
- Working with suppliers,
- Ad hoc admin duties

**Salary**: $65,000.00 - $75,538.17 per year

Schedule:

- 8 hour shift



  • Heidelberg West, Australia Healius Limited Full time

    Mon-Fri - Full Time - Heidelberg West Location **About us** **Healius is one of Australia’s leading healthcare companies and we’re on a mission to transform and reimagine healthcare.** At Healius, we are proud to be one of Australia's leading healthcare companies. We care about providing high quality, easily accessible and affordable healthcare...


  • Heidelberg West, Australia HMPS Full time

    **Introduction**: Start your journey as the initial touchpoint for our valued customers at HMPS and Propac. We're searching for a dedicated Customer Service Representative who's eager to offer extraordinary service, resolve inquiries effectively, and delivering outstanding service to every customer interaction. Applications will be accepted until close of...


  • Heidelberg West, Australia HMPS Propac Full time

    **Introduction**: We're searching for a dedicated Customer Service Representatives to join our team located in Heidelberg West and deliver outstanding service in every customer interaction. **Description**: As a Customer Service Representative, you'll be the first point of contact for our valued customers. Your responsibilities will include: - Ensuring that...


  • Heidelberg West, Australia HMPS Full time

    **Introduction**: - First point of contact for our valued customers, providing exceptional service, addressing inquiries and ensuring customer satisfaction - This role requires excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced manufacturing environment - Responsible for providing customer service excellence and...


  • Heidelberg West, Australia HMPS Full time

    **Introduction**: We are currently seeking a Customer Service - Outbound specialist with exceptional customer service skills to join our customer service team in Heidelberg, Victoria. You will be primarily responsible for contacting our existing customers to book in service work, build rapport with customers, other team members and contractors. We are...


  • Heidelberg West, Australia Melbourne Chain Wire Fencing Full time

    **Description**: **Perks of the role** - Competitive salary - On-site parking - Friendly supportive team - Pathway to an Office Manager role - Ongoing Full-time role or 4 days part-time **About us** Melbourne Chain Wire Fencing specialise in fencing sporting fields and education sites. We are a growing fencing contractor setting new standards in service...

  • Customer Service

    18 hours ago


    Lane Cove West, Australia Match Consulting Full time

    Excellent opportunity for person seeking their first role with a fast growing, successful company with a great culture. Our client is a specialist in the supply of healthcare products for hospitals, aged care facilities, rehabilitation providers and also the home care community. They are now seeking someone with a great phone manner to answer customer...


  • Heidelberg West, Australia Titan Packaging Full time

    **Company Overview** At Titan Packaging, we've been revolutionizing the packaging industry since 2004. We're known for delivering innovative packaging solutions to both national and global brands in the fast-moving consumer goods (FMCG) and B2B markets. Our success is driven not only by our technical and creative expertise but also by our unwavering...


  • Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. **About the role**: As the Aboriginal...


  • Heidelberg, Australia Care Park Pty Ltd Full time

    Are you or someone you know looking for their next exciting opportunity? Parking Services attendants are needed to expand our workforce. **Your new Company** The Care Park Group is a multinational provider of property management and parking services with close to 500 locations in Australia, New Zealand, Malaysia, Hungary, and the UK. Our services extend to...