
Service Coordinator
2 weeks ago
About the role
Are you looking for an organisation that genuinely values its people and invests in training and development? Are you seeking a role that allows you to collaborate closer relationships with the customers and foster a positive team focus?
Our Service team in VIC are seeking a Service Coordinator to join the fast-paced environment with a focus on ensuring service requests are managed. You will be responsible for coordinating with the technicians to ensure service levels target are met, responsible for answering and dealing with customer queries ensuring no two days are the same.
Our company values the importance of our customer relationship and requires you to be able to build long-term relationships with our customers, be responsive to our customers needs and work effectively as a team to resolve challenges.
About you
We are seeking a customer-orientated team member that possesses the following attributes:
- Ability to work in constant pressure and challenge
- Customer satisfaction mindset
- Ability to think outside the box
- Strong multi-tasking skills and team coordination
- Previous experience in roles requiring constant over the phone conversation
- Computer literacy skills
Our Benefits
- Free onsite parking available
- Collaborative work environment fostering a positive team culture
- Competitive salary + Superannuation + Performance bonus
- Ongoing training, development and career growth opportunities
- Mental Health & Wellbeing services
About Daikin
Join an organisation that genuinely values its people, community and the environment, striving to be a company that creates numerous opportunities to take on challenges and affect positive change.
Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.
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