Enterprise Application Administrator

2 days ago

Eagle Farm, Australia Lorna Jane Full time

**At Lorna Jane**:

- We think customer, they are at the heart of everything we do.
- We are accountable, we take personal responsibility for our results and our growth, and we think, act and make decisions with intention.
- We challenge the status quo, we are game changers, the world has enough followers.
- We are hungry for success, and we never give up on achieving our goals.
- We believe in each other, we are one team, inspiring each other to achieve success.

The role
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**Responsibilities**:

- Troubleshooting system errors and diagnosing and solving issues in a timely manner to ensure mínimal impact on business operations
- Proactively identifying security and efficiency issues and developing solutions to ensure the system is being used to its full capacity
- Executing scheduled maintenance and upgrades to ensure increased usability for end users
- Acting as an escalation point for ERP issues, to ensure they are resolved in a timely manner
- Sharing experience, knowledge and providing quality assurance on procedural documentation to develop the wider team’s skills
- Providing guidance to ERP system users to ensure optimal usage and mínimal downtime
- Collaborating with Department Heads to gain a thorough understanding of how their department functions from a procedural perspective, to explore opportunities for improvement
- Testing and implementing process improvements, ensuring all relevant stakeholders are trained on new processes
- Monitoring system performance and the changing needs of functional users to determine when current processes require updates

**Profile**:
You have 5+ years of experienced in ERP systems development, ideally in AX, with a demonstrated knowledge of systems analysis and information technology principles. You have strong reporting and analytics skills and excellent attention to detail. You are customer focussed and enjoy helping others. You thrive in an energetic environment, and work well with within a team.

Why Lorna Jane?
You are a part of a supportive and passionate team, you work with us at our Eagle Farm head office and enjoy onsite parking and café. You will be able to enjoy free breakfast every morning and regular lunch and learns.

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