Service Administrator

2 weeks ago

Eagle Farm, Queensland, Australia Haynes Group Full time $60,000 - $80,000 per year

Haynes is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surround ourselves with people who are as committed as us to providing a safe and highly productive working environment for our employees.

We're seeking a detail-oriented and customer-focused Service Administrator to join our client's automotive team in Brisbane, 4009. This is a permanent full-time role offering a competitive salary, Monday–Friday roster, and the comfort of being home every night.

ABOUT THE ROLE

This role is responsible for the administration of fleet maintenance for the branch rental assets. You'll handle workshop bookings, quotations, customer enquiries, and fleet logistics while supporting the wider team with smooth day-to-day operations.

ON OFFER:
  • $76,000 per annum + super.
  • Permanent full-time stability (40 hours per week).
  • Monday–Friday roster – no weekends.
  • Be home every night – no overnight travel.
  • Supportive team environment in a well-established company.
Key Responsibilities:
  • Create and process Service Maintenance Orders (SMOs).
  • Manage workshop bookings, prioritising daily work schedules.
  • Provide quotations for workshop, service, and mechanical repairs.
  • Order, receipt, and process supplies in Business Central.
  • Support vehicle arrivals, disposals, recalls, and compliance inspections.
  • Manage damage and extra charges through inspections and reporting.
  • Liaise daily with customers and suppliers to ensure seamless service.
  • Maintain strong compliance with health, safety, and environmental standards.
WHAT WE'RE LOOKING FOR

Essential:

  • Secondary Education Certificate.
  • Computer literacy, especially Microsoft Office.
  • Manual driver's licence (C Class).
  • Previous experience in administration or customer service.
  • Excellent communication and time management skills.
  • Strong attention to detail and customer relationship skills.

Preferred:

  • Administrative or Business qualification.
  • MR or higher driver's licence.
  • Experience in mechanical or parts environment.

At Haynes, we keep things simple: We back the talent of our people and land the jobs that best suit their needs. Secure your future, get in touch with Haynes and cast your net wider.

All applications will be treated with the strictest confidentiality and only successful candidates will be contacted for interview.

The Haynes Group of companies is an equal opportunity employer.

Zoe Keough | Recruitment Coordinator | |

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