Account Manager

Are you passionate about digital workplace transformation? Do you want to supercharge your career, helping businesses get the most value out of Microsoft 365 and SharePoint?

If so, we have an exciting opportunity for you to join our team as an Account Manager. In this role, you will develop strong relationships with customers, connect with key business executives and stakeholders, and drive account growth by identifying opportunities to help businesses to work better together.
- Use your people-centric skills to manage and nurture relationships with existing clients, helping businesses to supercharge SharePoint and Microsoft 365
- Grow your skills and build an incredible resume
- Work with a team of technical wizards, who are as passionate as you about technology
- Challenge yourself, solve problems and work with household-brands

**Life at Sope**:
Here at Sope, we embrace the beauty of simplicity, transforming businesses using Microsoft 365, SharePoint, Teams and the Power Platform. We are a diverse and vibrant team, connected by our culture and shared passion for creating reimagined digital workspaces. Everything we do is guided by our purpose, to weave our magic and help people achieve more together on Microsoft 365.

Our Name is our mantra, SOPE: Store Once Publish Everywhere, the philosophy we live and breathe.

**Our Core Values**:
At Sope, we value growth and coming together as a force to solve any problem we face. Our team is committed to getting the job done and delivering results that make a difference. Every opportunity is a chance to deliver more than expected, and we go the extra mile to exceed our customers' expectations.
- In it together
- Keep them smiling
- Get it done
- Keep on growing

**Requirements**:
**What we’re looking for**:

- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
- Hands on experience with CRM software and MS Office
- Understanding of sales performance metrics
- Excellent listening, negotiation and presentation abilities
- Impeccable English-language writing abilities and fine attention to detail

**Responsibilities will include**:

- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed

**Why we hope you’ll love working for us**:

- **Cool projects**: touch brands you know and love, transforming how they do business.
- **Close-knit culture**: a like-minded team, full of youthful energy and passionate to help others.
- **Build your resume**: A chance to grow and challenge yourself for future career success.
- **Latest technology**: Use Microsoft's leading-edge products to elevate your capability.
- **We trust you**: autonomy to work from the office, home or anywhere else you can connect.

**Why we fear you might not**:

- We rarely do ridiculous hours, but we do work very hard, every day
- You'll need to be highly organised, self-motivated and used to working alone AND as a team

**Get started applying**:
Show us your magic We can’t wait to hear from you.