Sales/customer Service Consultant

4 days ago

Parramatta, Australia SuperCare Full time

**ABOUT US**

We are a purpose-driven service company committed to assisting individuals through one of life’s most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their Superannuation on compassionate grounds. For over a decade, we have been making a meaningful impact, helping thousands ease their financial burdens while prioritising their health.

With offices strategically located in Sydney and Canberra, we provide nationwide support to ensure our clients receive the care they need, wherever they are. As industry leader, we are committed to continuous innovation, delivering exceptional client experiences, and fostering a workplace culture that promotes professional growth and collaboration.

As we continue to grow, we are excited to invite an experienced and highly competent **Sales/Customer Service Consultant**to help with our mission of transforming lives.

**THE ROLE**

The Sales/Customer Service Consultant plays a crucial role in ensuring an engaging Client Experience as the first point of contact.

Responsible for introducing SuperCare services to interested clients and determining their eligibility to access their Super early based on compassionate grounds.

Key responsibilities include, but not limited to:
**1. Customer Service/Client Relationship**
- Address customer concerns and refer to appropriate teams
- Provide exceptional service; build rapport, and maintain client relationships

**2. Sales**
- Handle inbound sales calls - introduce the clients to SuperCare services and effectively articulate the value/advantages of SuperCare offerings
- Engage with clients in a professional manner and actively listen to their needs before offering a personalized solution
- Confirm that the client is eligible to access their Super early based on compassionate grounds while clearly explaining the implications of accessing their Super early
- Ensure that the client understood the Service Agreement before guiding them in signing

**THE PREFERRED COMPETENCIES**
- At least 1 year of substantial work experience in a sales/customer service role, preferably in the service industry
- Exceptional verbal and written communication skills
- Persuasive and confident approach to customer service
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent organizational and time management skills
- Business Acumen, Interpersonal skills, Analytical and Problem-Solving Skills

**SUPERCARE CORE VALUES**
- Integrity
- Excellence
- Exceptional Service
- Teamwork
- Innovation
- Life-long Learning
- Results focus and Accountability

**THE OFFER**
- Competitive salary commensurate with experience
- Opportunity for professional development and advancement within SuperCare
- A dynamic and supportive work environment committed to an engaging Employee Experience
- Comprehensive training program

**HOW TO APPLY**

If you are passionate about making a meaningful impact and thrive in a collaborative, innovative setting, we’d love to hear from you Join us at SuperCare and be part of a team that is changing lives every single day.

Pay: From $60,000.00 per year

Application Question(s):

- Expected annual salary

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Customer Sales Consultant

    1 week ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Sales/Customer Service Consultant

    5 days ago

    Parramatta Park, Queensland, Australia Supercare Solutions Pty Ltd Full time $60,000 per year

    ABOUT USWe are a purpose-driven service company committed to assisting individuals through one of life's most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their...

  • Customer Sales Consultant

    1 day ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Customer Sales Consultant Parramatta

    7 days ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Sales Consultant

    4 days ago

    Parramatta, Australia Kennedy Reid Full time

    Competitive base salary + superannuation + Sunday loading + commission. - 38 hour working week with RDOs and flexibility to work from home after training. - Provide excellent customer service to convert warm leads to appointments. - **Competitive base salary + superannuation + Sunday loading + commission.**: - **38 hour working week with RDOs and...

  • Sales Consultant

    4 days ago

    Parramatta, Australia SuperCare Full time

    **ABOUT US** SuperCare is an Australian company dedicated to assisting eligible patients with the early release of their Superannuation for medical treatment costs. Our mission is to empower individuals to prioritise their well-being. With more than a decade of experience, we are committed to positively impacting our clients’ lives. With offices in Sydney...

  • Sales Consultant

    2 weeks ago

    Parramatta, Australia SuperCare Full time

    **ABOUT US** At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we are committed to empowering individuals to prioritise their health by facilitating the early release of Superannuation for essential medical treatments. We have been positively impacting the lives of thousands since we started...

  • Customer Service Consultant

    2 weeks ago

    Parramatta, Australia Ventia Pty Limited Full time

    **Whats On Offer**: - Commencing ASAP. - Shifts are Monday to Friday. - Flexibility to potentially work from home and from the Parramatta office - which is conveniently located close to public transport - Supportive, friendly and diverse office environment - Comprehensive onboarding training program designed to set you up for success **What we are looking...

  • Telstra Retail: Casual Customer Service

    2 days ago

    Parramatta, Australia Telstra Full time

    Employment Type Casual Closing Date 11 Oct 2024 11:59pm Job Title Telstra Retail: Casual Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Sales Consultant

    2 days ago

    Parramatta, Australia Fitness First Full time

    **About Fitness First**: **A globally recognised leader in the fitness sector, **Fitness Firs**t currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with **Fitness First is more than just a paying job. It's the start of a career...