Sales/customer Service Consultant

8 hours ago

Parramatta, Australia SuperCare Solutions Pty Ltd Full time

**ABOUT US**

We are a purpose-driven service company committed to assisting individuals through one of life’s most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of their Superannuation on compassionate grounds. For over a decade, we have been making a meaningful impact, helping thousands ease their financial burdens while prioritising their health.

With offices strategically located in Sydney and Canberra, we provide nationwide support to ensure our clients receive the care they need, wherever they are. As industry leader, we are committed to continuous innovation, delivering exceptional client experiences, and fostering a workplace culture that promotes professional growth and collaboration.

As we continue to grow, we are excited to invite an experienced and highly competent **Sales/Customer Service Consultant**to help with our mission of transforming lives.

**THE ROLE**

The Sales/Customer Service Consultant plays a crucial role in ensuring an engaging Client Experience as the first point of contact.

Responsible for introducing SuperCare services to interested clients and determining their eligibility to access their Super early based on compassionate grounds.

Key responsibilities include, but not limited to:
**1. Customer Service/Client Relationship**
- Address customer concerns and refer to appropriate teams
- Provide exceptional service; build rapport, and maintain client relationships

**2. Sales**
- Handle inbound sales calls - introduce the clients to SuperCare services and effectively articulate the value/advantages of SuperCare offerings
- Engage with clients in a professional manner and actively listen to their needs before offering a personalized solution
- Confirm that the client is eligible to access their Super early based on compassionate grounds while clearly explaining the implications of accessing their Super early
- Ensure that the client understood the Service Agreement before guiding them in signing

**THE PREFERRED COMPETENCIES**
- At least 1 year of substantial work experience in a sales/customer service role, preferably in the service industry such as banking and insurance
- Exceptional verbal and written communication skills
- Persuasive and confident approach to customer service
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent organizational and time management skills
- Business Acumen, Interpersonal skills, Analytical and Problem-Solving Skills

**SUPERCARE CORE VALUES**
- Integrity
- Excellence
- Exceptional Service
- Teamwork
- Innovation
- Life-long Learning
- Results focus and Accountability

**THE OFFER**
- Competitive salary commensurate with experience
- Opportunity for professional development and advancement within SuperCare
- A dynamic and supportive work environment committed to an engaging Employee Experience
- Comprehensive training program

**HOW TO APPLY**

If you are passionate about making a meaningful impact and thrive in a collaborative, innovative setting, we’d love to hear from you Join us at SuperCare and be part of a team that is changing lives every single day.

Pay: From $60,000.00 per year

Application Question(s):

- Expected annual salary

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Sales/customer Service Consultant

    7 days ago

    Parramatta, Australia SuperCare Full time

    **ABOUT US** We are a purpose-driven service company committed to assisting individuals through one of life’s most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of...

  • Sales/customer Service Consultant

    8 hours ago

    Parramatta, Australia SuperCare Full time

    **ABOUT US** We are a purpose-driven service company committed to assisting individuals through one of life’s most challenging times. At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we empower eligible individuals to access essential medical treatments by facilitating the early release of...

  • Customer Sales Consultant

    2 weeks ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Customer Sales Consultant

    4 days ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Sales & Customer Service Consultant

    4 days ago

    Parramatta, Australia Aqua Laser Clinic Full time

    Aqua Laser Clinic is a leading aesthetics clinic specialising in advanced hair loss, skin and body treatments. We are looking for a confident and customer-focused Sales person to join our team. This role will start as a casual (2-5 days per week), including Saturdays, with the opportunity to move into a full-time position based on performance. **Key...

  • Customer Sales Consultant Parramatta

    1 week ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Sales Consultant

    7 days ago

    Parramatta, Australia Kennedy Reid Full time

    Competitive base salary + superannuation + Sunday loading + commission. - 38 hour working week with RDOs and flexibility to work from home after training. - Provide excellent customer service to convert warm leads to appointments. - **Competitive base salary + superannuation + Sunday loading + commission.**: - **38 hour working week with RDOs and...

  • Sales Consultant

    4 days ago

    Parramatta, Australia SuperCare Full time

    **ABOUT US** At SuperCare, we believe that health and well-being should always come first. As a pioneering Australian company, we are committed to empowering individuals to prioritise their health by facilitating the early release of Superannuation for essential medical treatments. We have been positively impacting the lives of thousands since we started...

  • Customer Service and Sales Consultant

    1 day ago

    City of Parramatta Council, Australia Medibank Private Limited Full time

    Select how often (in days) to receive an alert: It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. Make a...

  • Customer Service Consultant

    8 hours ago

    Parramatta, Australia HCF Full time

    Our Member Care Consultants are instrumental in managing the member experience for HCF Members to ensure that they always receive a personal and exceptional service. Working within a contact centre to clear targets, you will be responsible for providing outstanding service to our members and to promote HCF products and services over the phone. You will: -...