Desktop Support Technician L2

3 days ago

Brisbane, Australia EIL Global Full time

We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for IT Technician for onsite support services in and around to assist our clients.

Please share your updated resume for further process

This is an excellent opportunity for an experienced Desktop Support Technician to take the next step in their IT career.

General Requirements:

- Available for a Full-Time position and eligible to work in Australia
- Minimum 2 years of experience in a similar role in an Enterprise environment
- Familiar with and capable of supporting Windows OS (Windows 10 & 11)
- A passion for IT and providing excellent customer service
- Good written and oral communications skills with clients and management
- Excellent troubleshooting skills and a willingness to resolve issues
- Ability to work to deadlines and complete tasks on time
- Team player but also able to work well autonomously
- Ability to lift / move computer equipment weighing up to 20kg

Technical Skills (required):

- Knowledge, experience and competency with:

- Installation of computer hardware and peripherals
- Active Directory Users and Computers
- Software and OS deployment using SCCM or other deployment technologies
- Mobile Devices
- Mobile Device Management (MDM) 1st Level Support
- Networking
- Network Troubleshooting
- AP installation
- Ethernet troubleshooting (work in tandem with Global Support team)
- Cisco Switches rack and stack (work in tandem with Global Support team)
- Basic Cisco Configuration (work in tandem with Global Support team)

Pay: Up to $4,500.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Brisbane, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Desktop Support: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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