Account Manager

Account Manager (Acoustics)

**Job no**: 615658

**Work type**: Permanent

**Location**: Melbourne

**Categories**: Audiology, Sales, Individual Contributor
- Dynamic sales role representing Cochlear’s newest hearing implant solution, the Cochlear Osia System
- This role will have a significant impact on of the growth story of Cochlear’s bone conduction business.
- This role is a permanent role, ideally located in Victoria, covering SA and TAS

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

Cochlear is the global market leader in implantable hearing solutions and is a top 100 company on the ASX. Our implantable hearing devices include Cochlear Nucleus®, Cochlear Osia® and Cochlear Baha® hearing solutions.

**The Opportunity**

With innovate new products recently launched, there has never been a more exciting time to join Cochlear. This is a unique opportunity to be a part of a newly formed team who are focussed on driving growth in our bone conduction hearing business and pave the way for new marketing-leading technology within the hearing sector.

**Key areas of Accountability include**:
**Supporting the achievement of Sales Targets**
- Implement business and marketing plans to achieve sales targets, targeted unit quota, and revenue objectives.
- Demonstrate exceptional sales and business acumen to identify market opportunities, competitive positioning, research customer needs, and generates sales.
- Make presentations regarding products, promotional/public relations, and account plans.
- Establish strong relationships with all key people in the assigned accounts (e.g. surgeons, audiologists, OR department, purchasing department).

**Internal and External Customer Training**
- Identify training needs of internal and external stakeholders, and design/customise training programs to fulfil customer needs.

**Surgical Support**
- Responsible for full surgical, technical, and clinical support to defined surgical/hearing centres and additional centres when required
- Provide surgical support in the operating theatre for implant procedures, especially during the start-up phase for new surgeons, staff or hospitals and on-going basis support, as necessary
- Ensure theatre staff are trained to support bone conduction implant surgeries, including the use of the surgical equipment and instruments

**About You.**

To add value in this role, you will be able to have:
**Essential**
- Bachelor’s degree in business, Healthcare, or relevant field
- 2+ years of outstanding sales management experience in healthcare or relevant field
- Previous experience working within a hospital environment providing surgical support.
- Excellent sales and influencing skills
- Outstanding communication skills - oral, written and presentation
- Good understanding of institutional and B2B sales processes along with sound commercial acumen
- Proven track record of building and nurturing stakeholder relationships - internal and external
- Experience in creating successful business plans and sales plan objectives
- Ability to travel with VIC, SA and TAS (up to 70% of the time)

**Something else to grab our attention (Desirable)**:

- Masters in Audiology

**_ Working for Cochlear:_**

**Cochlear** is the global leader in the research and development, manufacture, and marketing of implantable hearing solutions. Cochlear’s global headquarters is located on the campus of Macquarie University, Sydney, Australia to enable links to world leading hearing science research. A success story in the commercialisation of R&D, Cochlear has a 70% share of the global market, employs more than 2,500 people worldwide, operates directly in over 20 countries, and sells in over 100 countries. Over 250,000 people across more than 100 countries now experience hearing as a recipient of a Cochlear hearing solution. Cochlear can offer:

- The Work - A high impact job supporting world leading technology
- The Organisation - A global leader in active implantable medical device hearing technology
- The Opportunity - To make a difference to the quality of people’s lives

As a world-leader in innovative medical devices, Cochlear encourages continuous learning for employees. Visit for more information.

**How to apply.**

If you are excited about what you have read and would like to be considered for this role then please submit your resume and a covering letter detailing your suitability for this role.

**_ At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangement