Internal Sales

2 weeks ago

North Melbourne, Australia Locksmiths Nominees Pty Ltd Full time

**Introduction**:
Why work at LSC?
Our recent employee engagement survey illustrated why you should join us:

- 96% expressed medium to high levels of job satisfaction
- 96% said that they feel a sense of loyalty to their co-workers and LSC
- 93% of employees polled said they would recommend LSC as a great place to work, and we hope you might too.
- 85% told us that they find their work challenging and interesting

At LSC, we are proud to be the go-to, complete solution provider for Australian and New Zealand security professionals. We are an Australian, family-owned business where our employees and our clients are all part of our extended family.
Australian owned, and with almost a century of experience behind us, LSC is a family owned and operated business. Our employees and our clients are all part of our extended family, and we’re always ready to have a chat and lend a hand.
So, if you have what it takes to help LSC continue its legacy of incomparable service and support, we would love to welcome you to our family.
**Description**:
About You
Are you a positive, motivated, and driven individual who excels at building relationships? If you enjoy working with customers to understand their needs and deliver tailored solutions, we’d love to hear from you While industry experience is preferred, it’s not essential—our primary focus is on delivering outstanding customer service. Teamwork is at the heart of our VIC Branch, and we’re looking for someone with a can-do attitude to complement and enhance our passionate sales team.
About the role
In this role, you will assist customers both in person and over the phone, becoming a valued member of a friendly and professional team dedicated to delivering exceptional customer service. In return, you’ll benefit from ongoing product training and have the opportunity to engage in professional development programs.
**Skills and Experiences**:
To be successful in the role, you will possess
- A minimum of 3 years’ experience in the industry working with a locksmith, lock manufacturer, supplier or wholesale distributor is desirable.
- A good telephone manner demonstrated patience with customers and the ability to understand problems communicated by telephone and the capacity to clearly articulate solutions by phone to customers who may have mínimal levels of computer literacy.
- Excellent personal presentation skills - grooming, voice, and confidence.
- Good communication skills and the patience to listen and understand customer’s needs.
- Competent keyboard and computer skills.
- Able to demonstrate a commitment to the highest level of customer service.
- Has demonstrated ability to organise their own time efficiently and is able to work to deadlines and established targets.

**Benefits**:

- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most.
- Access to exclusive discounts through our employee benefits platform.
- A diverse team that's committed to creating an inclusive environment for everyone.
- Onsite FREE parking.

Recruitment Agencies - thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we will be in touch.

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