CRM & Loyalty Specialist

3 days ago

Sydney, Australia Jivaro Full time

2 Days WFH & stunning Sydney CBD Office Location
- Huge mentorship & career progression opportunities, within a stellar team
- Working side-by-side with the Head of Digital & Digital Marketing team

The opportunity to join an iconic Australian brand, to help shape, drive & deliver the CRM & Loyalty strategy, executing cutting-edge Retention strategies across a large database.

**The Role**:
Supporting the Head of Digital & Digital Marketing Manager, to drive growth & retention strategies across the customer database, executing the promotional calendar, mapping customer journeys and building audience segments. You will be responsible for helping to shape & deliver newly created Loyalty Program activity, supporting on day-to-day operations & continuous improvement.

**Essential Skills & Responsibilities**:

- Experience within the Retail, Fashion & Apparel sectors would be hugely advantageous but not essential
- Strong, hands on experience with platforms such as Klaviyo, Yotpo, Salesforce Marketing Cloud or Emarsys
- A genuine passion for customer engagement, retention & Loyalty Marketing
- A strong analytical mindset & ability to analyse and present key trends and insights
- Solid exposure to building journey flows & data segmentation
- A forward-thinking focus, innovative in everything you do & ahead of industry trends

**The Benefits**:

- Joining an iconic Australian Fashion brand, with huge backing
- 2 days WFH, Sydney CBD office location & flexible working hours
- Solid discount policies across beautiful, Luxury product
- Working directly alongside an incredible inhouse team and reporting straight to the Digital Marketing Manager, with a dotted line to the Head of Digital
- Be part of a fast-paced, super high-performing and innovative company culture

**Excited? You should be

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