CRM Specialist

16 hours ago

Sydney, New South Wales, Australia Essity Full time $60,000 - $80,000 per year

CRM Specialist 

Modibodi is a pioneer in innovative, protective, and sustainable apparel, dedicated to enhancing lives around the world. Our mission is to empower people through thoughtfully designed products that offer comfort, confidence, and care -physically, emotionally, and ethically. At Modibodi, we're changing the world - one body at a time.

We have an exciting role for a CRM Specialist to join our CRM & Loyalty team in Rozelle, Sydney, and help us deepen customer relationships through personalized, data-driven campaigns.

About the Role:

As a CRM Specialist, you'll play a pivotal role in driving customer engagement, retention, and loyalty. You'll be responsible for executing targeted campaigns, supporting lifecycle strategies, and enhancing our loyalty program. Your work will directly contribute to revenue growth and brand advocacy, making a meaningful impact on our customers and our business. If you're someone who enjoys rolling up your sleeves, thrives in a fast-paced environment, and excels at bringing clarity to ambiguity, this role could be a great fit for you.

What You Will Do:

  • Deliver and optimize CRM campaigns across email, SMS, and other owned channels using Emarsys or similar CRM platforms

  • Setup and support automated lifecycle journeys and customer segmentation strategies.

  • Collaborate with creative and digital teams to ensure timely asset delivery.

  • Conduct A/B testing and performance analysis to refine campaign effectiveness.

  • Maintain dashboards and campaign reports, translating complex data into actionable insights.

  • Assist in loyalty program communications, promotions, and member engagement tracking.

  • Work cross-functionally with eCommerce, Brand, and Customer Service teams to align CRM efforts with broader business goals.

Who You Are:

  • You bring 2–3+ years of experience in CRM and email marketing.

  • Proficient in Emarsys or similar platforms, with hands-on experience in building emails and setting up automation workflows.

  • You have a strong grasp of customer segmentation, personalization, and lifecycle marketing.

  • You're analytical, detail-oriented, and thrive in a fast-paced environment.

  • You take initiative, work autonomously, and communicate effectively across teams.

  • Bonus points if you have experience in fashion eCommerce, A/B testing tools, or loyalty programs.

#Modibodi

Caring, Connected, and Growing

At Modibodi, we believe in supporting both your professional journey and personal well-being as we work together to create a healthier, safer world. We are Caring, Connected, and Growing. Modibodi wouldn't exist without a passion for growth, and that energy shines through in everything we do. We exist to make people's lives better—including each other's lives at work.

Joining Modibodi means more than just a job—it means being part of a mission. We're deeply committed to making a positive impact on both humanity and the environment. By joining us, you'll be driving meaningful change and helping to shape the future of personal care.

Application End Date:04 Oct 2025
Job Requisition ID:Essity256466

  • Crm & Lifecycle Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Driva Pty Ltd Full time

    Join to apply for the CRM & Lifecycle Specialist role at Driva Join to apply for the CRM & Lifecycle Specialist role at Driva Description We are looking for a strategic, data-driven CRM & Lifecycle specialist to join our growing CRM Lifecycle team.In this role, you'll play a pivotal role in executing and optimising customer lifecycle campaigns that drive...

  • Crm Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Sonder Full time

    CRM Specialist11 hours ago Be among the first 25 applicants At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are.That's why we're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise.Sonder's mobile platform provides 24/7,...

  • CRM Data Specialist

    2 days ago

    Sydney, New South Wales, Australia WWF-Australia Full time

    Join to apply for the CRM Data Specialist role at WWF-AustraliaJoin to apply for the CRM Data Specialist role at WWF-AustraliaJoin WWF-Australia as a CRM Data Specialist. Perfect for someone who loves data, thrives in a small team and enjoys improving systems. Passionate about NFPs, detail-driven and ready to dive deep into a major CRM migration...

  • Crm Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Sonder Full time

    At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are.That's why we're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise.Sonder's mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and...

  • CRM Specialist

    4 weeks ago

    Sydney, New South Wales, Australia digiDirect Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from digiDirectHead of Human Resources - The digiDirect Group l Home of digiDirect, Booktopia, James Bennett & othersAre you passionate about photography, videography, or cutting-edge tech? Want to help shape the customer journey alongside a team of like-minded creatives?...

  • CRM Specialist

    4 weeks ago

    Sydney, New South Wales, Australia digiDirect Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from digiDirectHead of Human Resources - The digiDirect Group l Home of digiDirect, Booktopia, James Bennett & othersAre you passionate about photography, videography, or cutting-edge tech? Want to help shape the customer journey alongside a team of like-minded creatives?...

  • Crm System Architect Specialist

    1 day ago

    Sydney, New South Wales, Australia beBeeImplementation Full time $70,000 - $90,000

    Crm Implementation Specialist Job DescriptionThis is a growth-oriented role ideal for someone early in their career who's eager to develop expertise in Crm systems, technical architecture, data management, and business processes. As a key member of the implementation team, you will be responsible for configuring the CRM system settings and workflows to meet...

  • System Crm Expert

    4 days ago

    Sydney, New South Wales, Australia beBeeCrm Full time $90,000 - $120,000

    We are seeking a skilled Crm Implementation Specialist to support the technical aspects of Crm system implementations.This role is ideal for individuals early in their career who wish to develop expertise in Crm systems, technical architecture, data management, and business processes.Configure System Settings: Configure Crm system settings and workflows to...

  • CRM Information Systems Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeData Full time

    About the RoleAs a CRM Data Specialist, you will play a critical role in ensuring the integrity and usability of WWF-Australia's CRM platform. This includes system configuration, data architecture, and stakeholder-driven enhancements to support high-quality, actionable data and seamless integration across fundraising, supporter engagement, and operational...

  • Crm Business Partner

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $90,000

    Crm Specialist Role OverviewThis role is perfect for a motivated and detail-oriented individual who enjoys working with customers.The Crm Specialist will play a key part in driving revenue and enquiry volume from the database by executing end-to-end campaign management, creating communications across multiple channels, and tracking results.Coordinate and...