Administration Coordinator

2 days ago

Laverton North, Australia Global 360 Full time

Full-time Permanent Position
- Immediate Start
- Laverton North Location

**The Client**:
With more than 25 years’ experience as a specialist supplier to trade and business-to-business sectors, our client is a one-stop-shop backed by one of Australia’s most recognised brands. With state-of-the-art showrooms located nationally, our best-in-class commercial brand experience is available Australia-wide.
- Laverton North
- Full-time Permanent
- Career Progression Opportunities

Due to ongoing success and growth, this leading supplier to the commercial construction industry is looking to expand it's Warehouse team. The role is fun and fast paced and revolves tightly around customer service and strong administrative organisation skills. This is a fantastic chance to kick start your career and join a stable and secure company that values its people above all else.

**We Offer**:

- A respected growing organisation
- Stability and security
- Support and guidance from senior executives
- A positive and rewarding team culture
- Career progression where great work is recognised and rewarded
- Up to date technology & office space

**Key Duties & Responsibilities**:

- Respond to all queries
- Approve or decline returns in accordance with company policy
- Timely and accurate processing of credit notes and restocking fees
- Liaising with the sales managers and coordinating team to ensure best service to the client
- Engaging with suppliers to obtain correct restocking fees
- Ensuring inventory is updated accordingly
- Liaise with the Purchasing Manager and warehouse weekly to review stock requiring further action in regards to disposal
- Clear and open communication with relevant internal and external departments
- Maintenance of the Returns tracking sheet
- Assist the Warehouse Manager in the preparation, administration and execution of the Bi-yearly stock takes
- Compulsory attendance required for Count days and Stock take day
- Participate in meetings as requested
- Raising and processing credit claims as required for stock returned to the warehouse or excess stock no longer required
- Reconcile pending credits against outstanding claims
- Maintaining the Excess Stock spreadsheet

**Key Selection Criteria**: The following selection criteria is also important, but we are happy to teach and mentor you along the way.
- Strong attention to detail
- Ability to perform in fast paced environments
- Strong team player
- Positive & driven personality
- Excellent written & verbal communication skills, including a professional phone manner
- Ability to build effective relationships with both internal & external stakeholders
- Excellent time management & organisational skills
- Prior experience in the customer service

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