Service and Quotation Coordinator

5 hours ago

Laverton North, Australia Adaptalift Group Full time

Laverton Office Location | Full-Time Perm Role
- $65-75K + super | Mo-Fri | 9am-10am start time
- Key national support role in the operations team

**The Role**:
We are seeking an experienced and highly organised **Service and Quotation Coordinator** to provide professional, accurate and timely services to our customers & technicians.

As a key part of our Operations Support team, you will develop and maintain strong relationships with our customers and to ensure service requests and associated activities are coordinated efficiently.
- Key Liaison with Operations Leaders and State Manager and Site Technicians
- Managing customer service requests & enquiries.
- Coordinate service requests to technicians and parts allocation
- Raise purchase orders and liaising with suppliers
- Supporting the State Managers with sales & service quote research and creation.

While we need you to have a strong background in an operations/coordination role within the heavy equipment industry, we will be supporting your growth by providing **training to up-skill with the national quotation responsibilities,** so no experience is required in this area however if you do, **this is a true bonus**

This role will be on-site at Laverton, Monday to Friday. We offer flexibility with your **start time between 9.00am and 10 am with a WFH option for the late afternoon**.

**About You**:

- P**revious experience working within a similar heavy machinery or equipment industry**:

- **Experience within an administration / coordination position**:

- Ability to prioritise, organise and complete work within tight deadlines.
- **Excellent communication skills** and the ability to build and maintain good relationships with customers, colleagues, and leaders.
- **Highly organised** with strong attention to detail and MS Suite knowledge.

***

**About Us**:
Pacific Materials Handling has over 30 years of industry experience in machinery sales, rental, and support, proudly representing the best brands from around the globe, Sennebogen, Bonfiglioli, Genesis, Rotobec to name a few. Pacific Materials Handling prides itself on delivering reliable solutions that perform for our valued customers.

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