Sales Operations Coordinator

9 hours ago

Sydney, Australia Advanced Navigation Full time

Advanced Navigation is one of the world’s most ambitious innovators in AI robotics and navigation technology across land, air, sea and space. While our main headquarters are in Sydney, we have multiple research facilities in Australia and sales offices around the world. Since 2011, the company has experienced great success and has progressed into several deep, new technologies. Our fields of expertise include underwater sonar, GNSS, radio frequency systems, inertial sensors, robotics, quantum sensors and photonics.

**Overview of Position**

**Responsibilities**:

- Fulfil customer orders from end to end across all of our vertical markets
- Collaborate with manufacturing to update & communicate product lead times to Sales Team
- Responsible for maintaining the stock room in good order and organised in a manner that facilitates smooth operations.
- Maintain our ERP system to reflect accurate Sales data (this will include data entry/update)
- Assist warehouse personnel with the fulfilment of customer orders
- Develop positive relationships with freight, external logistics companies, and our customers
- Investigate and recommend optimal shipping options and coordinate with vendors
- Ensure shipping compliance with state, federal, and international regulations
- Coordinate and communicate with external parties to ensure the acquisition and delivery of shipments
- Facilitate continuous improvements by recording process optimisations across the entire customer engagement team and communicate these to ensure general adoption.

**Qualifications and skills**:

- Higher education is a minimum, a bachelor's degree is a plus but not required
- Experience in logistics and sales operations
- Experience in documenting processes as part of a continuous improvement process
- Logical and with strong attention to detail; excellent organisational skills
- Prior experience using an ERP (Salesforce or similar) to generate reports, build dashboards, and suggest process optimisation
- Proficient with Excel/Google Sheets, PowerPoint/Google Slides, Word/Google Docs

**What are some of the benefits you will have access to?
Apart from the above you will be doing your life's best work in a large, fun office in central Sydney close to all public transportation, with coffee and breakfast provided, to keep you going throughout the day.

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