Sales Operations Coordinator

Job Description

Our client's success is our success. And you make it happen

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we've made it happen.

At Cuscal, we've been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia's first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we've always pushed boundaries — and we're not stopping now.

We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech's and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.

We are looking for a Sales Operations Coordinator to join our Strategic Growth team.

The Sales Operations Coordinator is responsible for the operational excellence of the team, ensuring resources are up-to-date, accessible, and effectively delivered to the Strategic Growth team. This role supports Strategic Growth enablement by coordinating business development and go-to-market content, managing product knowledge training, maintaining operational excellence through up-to-date resources, and assisting with industry sponsorships and event logistics. Responsibilities for the role include:

• Coordinating the creation and distribution of go-to-market (GTM) content, ensuring alignment with strategic priorities and messaging
• Developing, updating, and managing sales collateral, presentations, and product documentation to support business development and strategic partnership conversations
• Supporting initiatives to provide access to content through AI Agents and tools for RFPs and Reverse Due Diligence
• Tracking performance and reporting via CRM and Strategic Growth tools
• Maintaining and optimising enablement platforms and tools, ensuring accessibility and usability for the Strategic Growth team
• Maintaining training calendars and coordinating with internal stakeholders to ensure timely delivery of knowledge uplift and training programs
• Organising and managing logistics for events, internal workshops, and external webinars, ensuring smooth execution and high engagement

About You:

You're detail-oriented with proven experience supporting sales enablement, content management, and operational logistics. You thrive in fast-paced environments and bring structure, accuracy, and collaboration to every aspect of your work.

• Tertiary qualification in Business, marketing, finance or related subjects
• Familiarity with sales reporting tools (Excel, Power BI, Tableau) and proficiency with Microsoft Office Suite
• Experience working with CRM platforms
• Proactive in identifying and resolving operational issues
• Experience in a fast-paced, cross-functional environment.

Why Cuscal?

We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.

Next Step

If you're excited to join a company that's shaping the future of how Australia moves money, we'd love to hear from you. Apply now and let's explore who you are, what drives you and how you can contribute to our vision for the future.

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.