Itsm Change Manager

1 day ago

Melbourne, Australia Bupa Full time

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.

About the opportunity

**This is a 12-month FTC contract. You will be provided with flexible working / work from home arrangements. The preferred location for this role is Melbourne.**

You will be responsible for influencing, designing, implementing and maintaining an ITIL aligned production Change management process for all technology and business services across Bupa APAC, and ensuring business and technical stakeholder commitment and adherence to this process.

You enforce Change Management directives and procedures ensuring beneficial changes are made with minimum disruption to IT services.

You will oversee the ongoing administration of Change management practices at a practical level and will oversee the rollout of standard processes via appropriate tools to ensure maximum benefit and support for all ITSM process.

The role also provides dedicated support to the Bupa Cloud Modernisation initiative and serves to provision all the cloud Change requirements via the change module.

**How can you help?**

Accountabilities / Responsibilities

Change Management

**What do you need?**
- Extensive change management skills and experience working in a ServiceNow environment
- Experience driving process adoption and continuous improvement.
- Experience working within both Agile and Legacy methodologies.
- Demonstrated success in defining, implementing and evolving ITIL methodologies and processes, with particular emphasis to Change Management.
- Strong written and verbal communication skills and demonstrated ability to manage and influence internal and external stakeholders
- Proven track record in driving organisational and process improvement change.
- Ability to work under pressure and manage competing priorities

Desirable:

- Demonstrated technical knowledge across a broad range of technologies preferred, especially with regards to Azure/cloud deployments and configurations
- ITIL V4

**What’s in it for you?**

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences.

Perk highlights:

- Discount on our health insurance, travel, car, home, contents and pet insurance products
- A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.

You will feel happier & healthier for working at Bupa

  • Itsm System Manager

    3 days ago

    Melbourne, Australia Australian Bureau of Meteorology Full time

    Executive Level 2, Ongoing - $130,445 - $146,506 + 15.4% super - Melbourne, other Bureau capital city offices will be considered The Bureau’s Data and Digital group (DDG) is responsible for the ICT systems the Bureau relies on to provide trusted, reliable and responsive weather, water, climate, ocean and space weather services for Australia - all day,...

  • Itsm Configuration Manager

    3 days ago

    Melbourne, Australia Bupa Full time

    Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental,...

  • ITSM Consultant

    2 weeks ago

    City of Melbourne, Australia Ayan Infotech Full time

    Overview Ayan Infotech are looking for an ITSM Consultant for an initial 3 months contract job opportunity in Melbourne. All applicants must have full unrestricted work rights in Australia. Details Title: ITSM Consultant Location: Melbourne Type: Contract (3 months + extension) Required Skills and Experience - Excellent verbal and written...

  • Lead Consultant

    3 weeks ago

    Melbourne, Australia Manpower Australia Full time

    Overview We are seeking a highly skilled Lead Consultant - ServiceNow to play a pivotal role in a greenfield ServiceNow implementation. This position focuses on delivering technical architecture, ITSM modules, IT Operations Management (ITOM), and enterprise integrations, ensuring a robust and scalable platform for a leading enterprise environment. This...

  • ServiceNow ITSM Lead Developer

    3 weeks ago

    Melbourne, Australia FinXL Full time

    Overview ServiceNow ITSM Lead Developer — Melbourne and Work from home - hybrid • 12 Months + contract Sydney location available also FinXL by Randstad Digital focuses on accelerating client's digital, infrastructure and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various...

  • ▷ (High Salary) ITSM Consultant - Melbourne

    4 weeks ago

    Melbourne, Australia Ayan Infotech Full time

    Overview Ayan Infotech are looking for an ITSM Consultant for an initial 3 months contract opportunity in Melbourne. All applicants must have full unrestricted work rights in Australia. Title: ITSM Consultant Location: Melbourne Type: Contract (3 months + extension) Required Skills and Experience - Excellent verbal and written communication skills - An...

  • IT Change Manager

    2 days ago

    Melbourne, Australia SS&C Full time

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job...

  • Product Manager, IT Services Management

    2 weeks ago

    City of Melbourne, Australia Greater Western Water Full time

    GWW is a Victorian government-owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west. We offer a range of benefits, including: - Flexible work arrangements with a balance of on-site and WFH - Free onsite...

  • Change Manager Change Manager

    2 weeks ago

    Melbourne, Victoria, Australia ANZ Banking Group Limited Full time $120,000 - $180,000 per year

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Change Manager in Group Risk, you'll play a key role in driving the delivery of critical outcomes, with a particular emphasis on Non-Financial Risk (NFR)...

  • Change Manager Change Manager

    7 days ago

    Melbourne, Victoria, Australia ANZ Banking Group Limited Full time $120,000 - $180,000 per year

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the role As a Change Manager in Group Risk, you'll play a key role in driving the delivery of critical outcomes, with a particular emphasis on Non-Financial Risk (NFR)...