Itsm Technical Support Lead

19 hours ago

Melbourne, Australia Technology People Australia Full time

**ITSM Technical Support Lead** - $130k-$140k exclusive of Super - Docklands location | Highly Flexible - Career Progression + Career Development **About the company**: SERV, or Secure Electronic Registries Victoria (formerly Victorian Land Registry Services), is a data insights and technology company that was granted a 40-year concession to administer registry services for the 160-year-old Victorian Land Titles Office and Registry. They are a vital part of the Victorian economy who support more than a million property transactions every year, maintain the integrity of one of Australia’s largest registries, and provide vital industry insights. Via their privileged access to single source registry data, they develop products, services and solutions that make life easier and personal information more secure for their customers, partners, key stakeholders, and the people of Victoria. They operate under a very simple yet effective belief - "We are Secure Electronic Registries Victoria. And we’re here to SERV." **Benefits of the company**: - Completely serverless environment - Work closely with government institutions - Work for a company that invests in the development of its employees - Healthy remuneration package - Work with industry leaders in technology. **Skills and experience required**: - Previous experience of supporting and managing IT systems on cloud - Strong technical skills in Microsoft 365, Azure, and Azure Active Directory - Exceptional stakeholder management skills, with the ability to communicate effectively with technical and non-technical stakeholders - Proven experience in leading a team - Problem solving attitude - Experience with Service Now administration (Advantageous) - Experience with AWS (Advantageous) **How to apply?

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