Itsm Configuration Manager

1 week ago

Melbourne, Australia Bupa Full time

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.

About the opportunity

As Technology ITSM Configuration Manager you will be responsible for influencing, designing, implementing and maintaining a production Configuration process for all technology and business services across Bupa APAC, and ensuring business and technical stakeholder commitment and adherence to this process.

You will develop, maintain and enforce Bupa Configuration procedures ensuring maximum benefit and support for all ITSM process and other CMDB dependent functionality.

You will also oversee the ongoing administration of the CMDB and all functionality that leverages it.

**How can you help?**

**Accountabilities / Responsibilities**

**What do you need?**
- Extensive Configuration Management skills and experience working in a ServiceNow environment.
- Demonstrated success in defining, implementing and evolving ITIL methodologies and processes, with particular emphasis to Configuration Management.
- Experience driving process adoption and continuous improvement.
- Strong written and verbal communication skills and demonstrated ability to manage internal and external stakeholders.
- Proven track record in driving organisational and process improvement.
- Demonstrated technical knowledge across a broad range of technologies preferred, especially with regards to Azure/cloud deployments and configurations
- Service mapping experience
- ITIL V4.
- ServiceNow Admin

**What’s in it for you?**

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will partner with colleagues who are dedicated to delivering exceptional experiences.

Perk highlights:

- An additional well-being day each year to treat yourself
- Discount on our health insurance, travel, car, home, contents and pet insurance products
- A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a variety of wellbeing discounts.

You will feel happier & healthier for working at Bupa

  • IT Configuration Management Specialist

    2 hours ago

    Melbourne, Australia Bupa Full time

    At Bupa, we’re passionate about creating meaningful impact for our customers and for the people who work with us. We thrive in a collaborative, high-performing environment where experimentation is encouraged, and where agile ways of working and human-centered design are more than just buzzwords - they’re embedded in everything we do. You’ll join a...

  • It Configuration

    2 weeks ago

    Melbourne, Victoria, Australia Ashurst Llp Full time

    Ashurst is a leading global law firm with a determination to go beyond the ordinary by outpacing change. We have a community of 4800+ people across over 30 offices globally and are a trusted adviser to top corporates, financial institutions and governments. What sets us apart is our ambition for our people and our clients.**What makes Ashurst a great place...

  • IT Service Management

    2 days ago

    Melbourne, Australia Halcyon Knights - LogicMelon Full time

    Fed Gov - aviation sector - Melbourne Airport + WFH (hybrid) - Australian Citizens eligible for a Security Clearance **ITSM Reporting Specialist** - Fed Gov - aviation sector - Melbourne Airport + WFH (hybrid) - Australian Citizens eligible for a Security Clearance **The Opportunity**: As the ITSM Reporting Specialist, you will review and analyse current...

  • ServiceNow ITSM Lead Developer

    1 day ago

    Melbourne, Australia FinXL Full time

    Overview ServiceNow ITSM Lead Developer — Melbourne and Work from home - hybrid • 12 Months + contract Sydney location available also FinXL by Randstad Digital focuses on accelerating client's digital, infrastructure and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various...

  • ServiceNow ITSM Lead Developer

    3 weeks ago

    Melbourne, Victoria, Australia FinXL Full time

    OverviewServiceNow ITSM Lead Developer — Melbourne and Work from home - hybrid • 12 Months + contractSydney location available alsoFinXL by Randstad Digital focuses on accelerating client's digital, infrastructure and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various industries.We solve...

  • ServiceNow ITSM Lead Developer

    3 weeks ago

    Melbourne, Victoria, Australia FinXL Full time

    Overview ServiceNow ITSM Lead Developer — Melbourne and Work from home - hybrid • 12 Months + contract Sydney location available also FinXL by Randstad Digital focuses on accelerating client's digital, infrastructure and AI transformation journeys by providing specialised skills, managed programs, and strategic consulting across various...

  • Itsm Release Management Lead

    2 weeks ago

    Melbourne, Australia CYOS Solutions Full time

    **Application closing date**: Monday, 02 June 2025 - 11:59pm, Canberra time **Estimated start date**: Tuesday, 01 July 2025 **Location of work**: VIC **Length of contract**: 12 months **Contract extensions**: 1 x 12 months **Security clearance**: Must be able to obtain Baseline **Rates**: $90 - $120 per hour (inc. super) The Aged Care Quality and...

  • Itsm Change Manager

    1 week ago

    Melbourne, Australia Bupa Full time

    Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental,...

  • ITSM Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Ayan Infotech Full time

    OverviewAyan Infotech are looking for an ITSM Consultant for an initial 3 months contract opportunity in Melbourne. All applicants must have full unrestricted work rights in Australia.Title: ITSM ConsultantLocation: MelbourneType: Contract (3 months + extension)Required Skills and Experience- Excellent verbal and written communication skills- An active /...

  • ITSM Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Ayan Infotech Full time

    OverviewAyan Infotech are looking for an ITSM Consultant for an initial 3 months contract opportunity in Melbourne. All applicants must have full unrestricted work rights in Australia.Title: ITSM ConsultantLocation: MelbourneType: Contract (3 months + extension)Required Skills and ExperienceExcellent verbal and written communication skillsAn active /...