Sustainability Lead

19 hours ago


Sydney, Australia Qantas Full time

**Company Description**
About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
- ** Lead the development and implementation of sustainability strategies for Inflight and Ground Customer Experience, driving initiatives to achieve the Group’s ambitious waste reduction targets**:

- ** Oversee governance processes, including progress tracking, projections, and prioritising impactful initiatives, ensuring alignment with the Group Sustainability approach**:

- ** 18-months Fixed Term Contract, based at our Mascot Campus**

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. Our corporate functions include Corporate Affairs, Public Company, Legal, Finance, Treasury, Industrial Relations, IT, Sustainability, People and Customer, supporting the CEO in making Qantas a market leading, global organisation.

We are looking for a** Sustainability Lead - Customer Experience**, a pivotal role dedicated to helping achieve the Group’s ambitious waste reduction and sustainability targets. This newly created position will focus on accurately defining baseline consumption of single-use plastics (SUP) and waste diversion, formulating comprehensive strategies, and driving the implementation of initiatives that inspire culture change across the organisation.

In this role, you’ll collaborate with key internal and external stakeholders to foster innovation, secure investments, and implement meaningful change. With a strong focus on governance, you’ll oversee progress tracking, projections, and the prioritisation of impactful initiatives. By aligning the Inflight and Ground Customer Experience with the Group Sustainability approach, you’ll play a vital role in achieving significant milestones and setting a new standard for environmental responsibility. If you have the expertise, passion, and drive to lead this change, we’d love to hear from you

**You’ll have -**
- 5+ years’ experience in a similar role
- Demonstrated ability to work independently and take initiative.
- Strong stakeholder engagement skills, providing input on all aspects of sustainability initiatives to drive progress effectively.
- Proven ability to resolve complex issues and structure them for clarity and resolution by others.
- Superior stakeholder management and influencing skills, with the capability to operate effectively at all business levels to achieve program outcomes.
- Extensive project management experience, including leading cross-functional project teams.
- Confidence and expertise in identifying key issues, structuring project plans, developing strategic options, and delivering outcomes.
- Thorough understanding of strategic and financial evaluation techniques.
- Experience in leading and developing project teams and mentoring staff.
- Strong commercial acumen with a track record of impactful decision-making.
- Demonstrated success in contributing to cross-functional teams to achieve shared objectives.

**Why Qantas?**

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

**The Qantas employee benefits program offers amazing benefits that extend well beyond travel.**
- _ We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take


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