Administration Officer

Administration Officer

**Date**:23 Oct 2025

**Search suburb or city**: West Melbourne, VIC, AU, 3003

**Company**:Australian Red Cross Lifeblood
- **Permanent Full-Time - 38.00 hours per week / 76.00 per fortnight**:

- **Salary range from $65K - $75K per hour + Super + Salary Packaging and more**:

- **Melbourne Processing Ctr, VIC**

**Discover life-giving possibilities**

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

**About the role**

We’re currently seeking a dedicated Administration Officer to join our Victorian Transplantation and Immunogenetics Services (VTIS) team at the Melbourne Processing Centre. In this vital role, you’ll provide high-quality administrative support to our busy diagnostic laboratory, which delivers essential testing for transplantation matching, immunogenetics, and investigations into transfusion reactions.

**A day in the role will see you**:

- Delivering exceptional medical administration support and customer service to internal and external stakeholders, including hospital transplant coordinators, pathology labs, and medical professionals.
- Triaging calls and directing enquiries to appropriate laboratory personnel.
- Collating and dispatching pathology reports and paperwork.
- Supporting laboratory operations and ensuring adherence to quality and safety standards.
- Preparing agendas and taking meeting minutes.
- Supporting staff and contractors ensuring induction and compliance requirements are met.
- Ordering and receipting laboratory consumables and reagents.
- Assisting with invoicing, reconciliations, and purchase orders.
- Coordinating and organising meetings for senior staff.
- Arranging catering for events/meetings.

**Sound interesting? Here’s what we’re looking for**:

- Experience supporting a busy pathology or scientific laboratory, or a healthcare organisation would be highly advantageous.
- Excellent customer service and communication skills with strong attention to detail.
- Qualification in administration, business, or related discipline preferred but not essential.
- Strong organisational skills with the ability to prioritise tasks, work independently, and collaborate effectively within a team.
- Proficient in Microsoft Outlook, Excel, Word, PowerPoint, and Teams.
- Experience working with Laboratory Information Management Systems (LIMS) and quality systems is desirable.
- Knowledge of Medicare, NPAAC, and other relevant quality and safety requirements is highly advantageous.
- Skilled in preparing meeting agendas and taking accurate minutes.
- A proactive collaborator with a strong sense of teamwork, comfortable working across multiple departments and handling a variety of administrative responsibilities.

This is a permanent full-time opportunity - Monday to Friday, reporting to the Operations Support Manager and based at Melbourne Processing Centre in West Melbourne, VIC.

**Benefits and Wellbeing**

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

- Ability to purchase additional annual leave
- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
- 14 weeks paid parental leave - no waiting period for either parent
- Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
- Plus, many more

If you want to know more about our recruitment process or to check out our FAQ's, please click here