
E-commerce Website, Marketing
1 week ago
**Part-Time (minimum 3 days / week) or Full-Time Roles Available**
We are seeking a dedicated "all-rounder" to support with website development, operations, marketing and customer service for two online interior decor businesses.
This role may be beneficial for someone with a background in:
- Web development and e-commerce site management
- Interior design / architecture
- Customer service & operations
**Key Responsibilities**:
- Web development and template customisation on Shopify.
- Updating website content, photos and information.
- Spreadsheet work and data management.
- Process and track customer orders through Shopify and logistics platforms.
- Handle order-related issues including tracking, returns, and refunds.
- Organising and posting samples to customers.
- Customer service & sales support - responding to enquiries, booking logistics and answering technical questions.
**Beneficial Skills**:
- Website design and development experience
- Basic design digital design experience (Canva, Photoshop, Illustrator or Figma)
- Customer service & sales experience in a related industry.
- Storeman, warehouse or logistics experience.
- Interior design, architecture & related trades education (especially timber-related trades)
This role focuses on providing exceptional customer support while managing order-related inquiries and ensuring customer satisfaction through prompt, professional service.
**What We Offer**:
- Part-time or Full-time work - between 3 - 6 days of work per week
- On-the-job training - if you are starting out on your career, we will provide you with training on products, customer service and sales.
**Job Types**: Full-time, Part-time
Pay: $50,000.00 - $70,000.00 per year
Work Authorisation:
- Australia (required)
Work Location: In person
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