Head of IT Delivery Management

Large scale Multiple program deliveries concurrently in the enterprise & business critical areas.
- Agile software delivery practices and governance.
- Permanent Opportunity, Kent St CBD Sydney/Parramatta & Hybrid Work option

**About the Role**

This role is responsible for the end-to-end delivery of technical solutions which includes technical program/project management, business analysis, solution architecture, solution design, development/build, and implementation. The role works to coordinate and structure the delivery of programs/projects that span the technology platforms (Digital, Integration, Core Insurance, Data) and therefore provides the single point of accountability for ownership and delivery of the complete technical solution, including driving the delivery of appropriate IT infrastructure in conjunction with Technology.

Responsible for leading the end -to-end delivery of technology transformation working collaboratively with matrixed team and effectively managing multiple prioritises and stakeholders.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- icare day - access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It’s an exciting time at icare where no two days are the same; as **Head of IT Delivery Management** you will:

- Ensure transformation projects are scoped and delivered to the agreed commitments, considering all aspects of time, cost, and quality.
- Ensure that delivery activities are clear, well defined and progress is transparent. Maintain good stewardship throughout the delivery process by ensuring compliance and respect for the delivery, corporate and production governance processes.
- Develop and maintain the delivery method and approach of programs/projects, in conjunction with the EPMO.
- Lead and implement Agile practices in software delivery
- Manage and run large scale program delivery inclusive of 10 - 20+ projects running concurrently in the enterprise.
- Balance competing project demands through proactive identification and remediation of constraints where possible.
- Promote and champion the introduction of innovative approaches and methodologies within the domain of project delivery, specifically to improve time to market as well, reduce waste and lower overall risk.
- Introduce progressive and efficient methods for project delivery, mold those techniques to ensure the most effective delivery across domains of varying complexity, risk, and maturity.
- Effectively manage permanent headcount, contractor, and SOWs in line with budgets and approved programs.
- Orchestrate outsourced delivery and build a respectful and deep understanding of the challenges and capabilities within each domain.
- Actively seek opportunities to build formal and informal relationships across all levels of the organisation to drive, build and implement fit for purpose solutions.

**Skills & Experience**
- A broad range of experience delivering on strategic initiatives in a digital environment.
- Strong program management skills and an ability to work across the Technology domains/pillars.
- Experience leading delivery teams using Agile Framework

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.