Full Time Duty Manager

1 week ago

Melbourne, Australia Marriott International, Inc Full time

**Job Number** 22195944

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**Come and join the team at The Westin Melbourne**

Sophisticated, contemporary and opulent, The Westin Melbourne welcomes you to discover an idyllic retreat of refined luxury in the heart of the Melbourne, Australia CBD. Enjoy 5-star hotel accommodation and an unrivalled location, ensuring an upscale experience. Discerning travellers who value style and service have access to modern hotel amenities, including a fitness studio and heated indoor pool. After you work up an appetite, dine at our popular Australian restaurant or relax with a drink at the bar.

The Westin Melbourne is looking for a** Duty Manager** to join the Front Office team on a **Full-Time** basis.

**To Be Successful in This Role**
- A warm, people-oriented demeanor
- A gift for paying attention to the smallest details
- Experience in a similar role

**About The Role**
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
- Empowers employees to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures employees understand customer service expectations and parameters.

**Perks, Rewards, Motivations**
- Discounts on hotel rooms including all properties within the Marriott International group
- Discounts on food & beverage across all our hotels
- The best hotel training opportunities produced independently by The Westin Melbourne and internationally recognised training programs by Marriott International
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

  • Duty Manager

    2 weeks ago

    Melbourne, Australia Grand Hyatt Melbourne Full time

    Summary **About Hyatt** At Hyatt we care for people so they can be their best. Care comes from an authentic place of **_empathy_** and human **_connection._** We do this by truly seeing people and getting to know them as **_unique_** individuals, to enable us to design and deliver **_personal experiences_**. With over 590 properties around the world, our...

  • Duty Manager

    5 days ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 24020796 **Job Category** Rooms & Guest Services Operations **Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Are you excited to work and create epic moments for guests at our multi-award-winning venues?...

  • Sales Manager

    2 weeks ago

    Melbourne Airport, Victoria, Australia Lotte Duty Free Full time $60,000 - $120,000 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • AESOP Counter Manager

    6 days ago

    City of Melbourne, Australia Lotte Duty Free Full time

    Location:Melbourne Airport Posted on:07 November 2025 ABOUT LOTTE DUTY FREE Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world...

  • AESOP Counter Manager

    7 days ago

    Melbourne Airport, Victoria, Australia Lotte Duty Free Full time $40,000 - $60,000 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • ▷ [Urgent] Retail Sales Manager

    2 weeks ago

    City of Melbourne, Australia Lotte Duty Free Full time

    Location:Melbourne Airport Posted on:17 October 2025 ABOUT LOTTE DUTY FREE Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world...

  • Retail Sales Manager

    7 days ago

    Melbourne Airport, Victoria, Australia Lotte Duty Free Full time $60,000 - $120,000 per year

    ABOUT LOTTE DUTY FREELotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • Duty Manager

    4 days ago

    Melbourne, Australia NRMA Motoring & Services Full time

    We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers. At SIXT Australia, we know our...

  • Duty Manager

    5 days ago

    Melbourne, Australia Leisure Accommodation Collective Full time

    **Duty Manager - The Village, Melbourne** **About Us** Leisure Accommodation Collective (LA/Co) operates some of Australia and New Zealand’s favourite stays, from The Village hostels to our new hybrid hotel-hostel brand, Drifter. Our Village brand spans eight unique locations, from the lively laneways of Melbourne CBD to the natural beauty of Cairns,...

  • Duty Manager

    2 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23094352 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management We are looking for a **Duty Manager** to join our **Courtyard by Marriott Melbourne...