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AESOP Counter Manager
2 weeks ago
ABOUT LOTTE DUTY FREE
Lotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more
Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.
Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.
THE OPPORTUNITY
We are currently seeking a Counter Manager with a passion for cosmetics, skincare and fragrances, to join our beauty team at Melbourne International Airport. You will be working in a fast-paced, customer centric environment with a friendly and diverse team.
You will have the opportunity to represent AESOP.
YOUR DUTIES WILL INCLUDE
- Analyse sales trends to identify opportunities and maximise sales.
- Coach, motivate team members to provide excellence in customer service.
- Provide clear communication and consistent, constructive feedback on a daily/weekly basis to all AESOP team members
- Ensure the AESOP counter is well-staffed, visually merchandised, and stocked to maximise sales.
- Engage customers with a friendly and approachable manner
ABOUT YOU
- Previous retail/sales experience in beauty, fragrance, or cosmetics
- Strong product knowledge in the luxury beauty space
- Excellent communication skills
- Professional and vibrant personality
- The ability to speak a second language will be highly regarded
- Responsible Service of Alcohol (RSA) certification is required
WHY JOIN LOTTE DUTY FREE
- Monthly Sales Commission Program
- Team Discount Program
- Airport Retail Stores Discount (10% -20%)
- Free Car Parking
- Uniform & ASIC Pass Provided
- Sales & Product Training Program
- Employee Assistance Program and Health initiatives
- Private Health Insurance Discount
- Lotte New Employee Induction & Safety Leagues Program
- Long-term Career & Professional Development Opportunities
- Recognition of Service Awards ($ Gift Cards)
- Safe, Diverse & Inclusive Work Environment with a Supportive Culture
DETAILS OF THE ROLE
- Location: Melbourne Airport
- Full time position: 76 hours' fortnightly
- 2 week rotating roster
- Availability to work a flexible schedule including weekends and public holidays
It is essential to have your own form of reliable transport due to the early/late hours of work.
To apply for this role you must be 18years old with Full Time Working Rights in Australia.
Unfortunately we are not able to accept Student Visa or Working Holiday Visa applications.
To work with Lotte Duty Free, you must hold a current Australian or International Passport. Please note that all Lotte Duty Free employees are required to have Customs and Police Clearance process.
Only candidates that are successful for short listing will be contacted.
If this excites you, we want to meet you
