Administration Officer

2 days ago

Cranbourne, Australia Medical & Aged Care Group Full time

**Job Summary**:
MACG is a leading provider of compassionate, resident focused aged care across Southeast and Casey area Melbourne. If you're an organised and empathetic Administration Officer looking to make a real difference, we’d love to hear from you.

This is your opportunity to join a supportive, purpose driven team and contribute to a warm, welcoming environment for our residents, their families, and our staff.

**About the Role**:
As our **Administration Officer**, you’ll be the first point of contact for residents, families, and visitors — delivering exceptional service and vital administrative support that helps our homes run smoothly.

**Your day to day will include**:

- Warmly welcoming residents, families, and visitors with professionalism and care.
- Providing efficient admin support across key areas like rosters, data entry, compliance, and admissions.
- Supporting daily operations and helping staff and managers stay organised.
- Managing competing priorities calmly and confidently.

**What You’ll Bring**:
You’re not just great at admin, you’re compassionate, approachable, and thrive in a team focused environment.

**Ideally, you’ll have**:

- Previous experience in administration or reception, ideally in aged care or healthcare
- Strong Microsoft Office skills (Outlook, Word, Excel, Teams)
- A keen eye for detail, especially with data entry, compliance, and rostering
- Excellent communication and interpersonal skills
- Empathy and discretion when dealing with sensitive situations
- A proactive, can-do attitude and the ability to meet deadlines

**Why Join MACG?**:

- ** Community first approach** - Be part of a family-owned organisation backed by MACG’s resident-focused values
- ** Positive team culture** - Work with people who genuinely care
- ** Career development** - Room to grow within a fast-growing organisation
- ** Real impact** - Help make every day better for our residents
- ** Forward-thinking** - We embrace innovation and continuous improvement

**About MACG**:
Our values shape everything we do:
**Compassion | Integrity | Dignity | Diversity | Accountability | Family | Respect**

These are the principles that guide how we care — for residents and for each other.

If you're based in **Cranbourne**, **Casey**, or the surrounding **Southeast suburbs**, and you’re passionate about aged care and administration, we’d love to hear from you.

**Join MACG and help us continue to make a difference — one resident, one family, one day at a time.**
- Please note: All recruitment is handled internally. We are not accepting agency submissions._

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