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Information Management Systems Officer

2 weeks ago

Adelaide Region SA, Australia HAYS Full time

A 3-month contract for an Information Systems Support Officer for a SA Gov department based in Adelaide.

**Your new company**

This SA Government Department is based in Adelaide, and they are on the lookout for an Information Management Systems Officer to join their team.

**Your new role**

The Information Management Systems Officer works under the Team Leader, Information Management to oversee various system administration tasks that help the Department's use and maintain its EDRMS. The position handles the training and support for system users, the system setup, testing, upkeep and documentation, and the user, group and security management. The position also takes care of the BCS and disposal schedules in the EDRMS, prepares and delivers reports, controls system changes, and supports and advances the Department's change management and information management goals.
- Coordinate the change, configuration, testing and maintenance of an EDRMS and its innovations, and address system issues and stakeholder needs
- Manage and maintain the system’s users, groups, security and documentation
- Coordinate the training and support for system users and vendors, and provide high-quality customer service and solutions
- Coordinate the reporting on system performance and usage, and prepare and disseminate reports
- Coordinate and contribute to continuous improvement and system compliance with government policies and legislation
- Contribute to a safe and healthy work environment by following the department's policies and procedures

**What you'll need to succeed**
- 3-5 years’ experience administering a system in a medium-large business
- User problem triage and resolution through a support model framework
- Desktop client (CM) and back-end server support experience
- Experience in creating system documentation and delivery of training material
- Business analysis, requirement gathering experience
- Information management lifecycle management in an EDRMS - desirable.
- Objective ERMS experience desirable

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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