Customer Service Representative
4 days ago
Looking for a more varied and interesting role delivering premium service and advice to members? Front line role helping Australian consumers like you get a fair go.
- Make an impact at Australia’s leading Consumer Advocacy Group
- Rewarding work offering both reactive and proactive challenges
- Perm Part Time, hybrid remote, suite of benefits on offer
CHOICE is not just Australia’s largest consumer advocacy group - it’s also one of the country’s leading independent online media organisations.
Our purpose is to work for fair, just and safe markets. We do that by producing tools and information to help people make choices, as well as advocating for and driving changes to markets where consumers are getting a raw deal.
Our Customer Service team assists our members with all manner of queries and therefore offers both a challenging and rewarding experience for someone to learn and promote the full range of activities CHOICE are involved in to encourage active as well as loyal membership.
*
About the Opportunity*
Reporting to the Customer Service Manager and working within a team of 7 (in the office or at home) you will:
- Ensure that all relevant member data fields are accurate and correctly populated and formatted.
- Respond to customer contacts in a timely and appropriate fashion ensuring our service levels are met
- Make the most of engagement & retention opportunities from each contact by educating members on new product offerings and services to maximise the value of their membership
- Look for opportunities to continually improve the CHOICE customer experience and internal processes
**About You**
You are a dedicated Customer Service professional with sound knowledge of the tools and techniques in delivering excellent customer service. You want to work for an organisation that shares your passion for helping people.
- Demonstrated customer service experience in two way call centres
- Strong time management skills including ability to prioritise multiple requests
- Some knowledge and genuine interest in consumer rights and affairs
- Keen attention to detail and ability to accurately handle information and build company knowledge
- Strong interpersonal skills
- Well developed IT skills particularly using browser, office & CRM software
If you are the kind of person that can quickly identify the small details that make a big difference in developing trusted relationships we have the role for you.
*
About CHOICE*
Choice is an ethical workplace that walks, and talks, the organisational values of Truth, Help and Impact. We care about our staff and take work-life balance seriously. We value diversity in our teams and work hard to ensure our people feel they belong at CHOICE. We embrace flexible working aligned to individual needs, and support our teams to work collaboratively wherever they are located.
*
Applications: *
Please include your resume and a cover letter telling us what interests you most about working for CHOICE and why you think you would be a good match for the position and organisation.
**Job Type**: Part-time
**Salary**: $29.30 per hour
-
Sales Representative
2 weeks ago
Marrickville, Australia Bright Food Asia Pacific Pty Ltd Full time**Introduction**: From delivering fresh butter croissants and pastries to a handful of Sydney's corner stores on Sunday mornings, Bob & Pete’s has since grown to becoming one of the leading suppliers to cafés, restaurants, caterers and clubs across New South Wales. Over the past 40 years, the love of Cafés has grown incredibly, and so have we. It’s...
-
Sales Representative
2 weeks ago
Marrickville, Australia Wurth Australia Full time**Marrickville** **Wurth** is a growing global family company with a strong customer focus and quality product range. Our reputation for quality and consistently delivering solutions to our customers is what makes us a global leader generating over 20-billion-euro in sales in 2024. With over 453 direct sales staff selling to 56,000 customers nationally,...
-
Sales Representative
1 week ago
Marrickville, Australia Vanessa Megan Skincare Full time**About Us**: Vanessa Megan is a leader in natural and organic skincare, partnering with spas to provide signature facial treatments and stocking high-quality skincare products. We are seeking a proactive Sales Representative to focus on expanding and enhancing our spa and stockist accounts across NSW. The role involves identifying and pursuing new business...
-
Customer Services Officer
4 days ago
Marrickville, Australia Belgravia Health & Leisure Group Pty Ltd Full time**NSW, BK Gymnastics Marrickville - Marrickville 2204** - Be part of something exciting - Great workplace flexibility - Opportunity to make a real difference to our community **The Role** Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and...
-
Customer Service Advisor
6 days ago
Marrickville, Australia Westpac Group Full timeJoin the St George team at our Marrickville branch! - Full-time role - Kick start your career in banking and finance **How will I help?** In this position you will make banking more of a conversation, from assisting customers with daily transactional needs to educating customers in using technology or assist them reach their financial goals! From helping...
-
Customer Service Administrator
1 week ago
Marrickville, Australia Egans Asset Management pty ltd Full time**Job description** We are looking for an energetic and dynamic Customer Service and Operations Administration person to join our team. The role is based at our Marrickville office and reports to the Warehouse Manager. Working in the Warehouse and Showroom and Customer service team, the role is varied and involves assisting customers in the showroom,...
-
Retail Customer Service
2 days ago
Marrickville, Australia Pickles Schoolwear Pty Ltd Full time $40,000 - $60,000 per yearAbout the role Pickles Schoolwear Pty Ltd is seeking an energetic and customer-focused Retail Manager to join our team. In this role, you will be responsible for providing exceptional customer service to our clients while supporting the smooth operation of our Marrickville Store and our on-campus school service across multiple locations in the area. Casual...
-
Customer Service and Administrator
1 week ago
Marrickville, Australia Thomas Brake Clutch & Tyres Full time**Job Summary** **Key responsibilities**: - Carry out stock control and administration procedures. - providing sales and technical support to the workshop and retail customers to develop and maintain customer relationships and to always work towards further Business Development. - Telephone and front counter sales. - Ensure a high level of customer service...
-
Sales Representatives
6 days ago
Marrickville, Australia Mobius Distilling Co Full timeMobius Distilling Company, a dynamic distillery based in Sydney’s Inner West with award winning products is seeking experienced, passionate and innovative sales specialists to drive market penetration. **The Role**: - Meeting sales KPI’s for the On and Off Premise channels - Daily sales calls and negotiation with Bar / Hotel / Store Owners,...
-
Customer Service Specialist
4 days ago
Marrickville, Australia Westpac Group Full time**Permanent position with St. George in Marrickville**: - **36 hours per week across Monday to Friday with some Saturdays required to cover leave**: - **Access to ongoing training and development to keep you engaged** **How will I help?** You’ll be the face of St. George, working in-branch to help our customers achieve their financial goals. It’s...