Retail Customer Service

2 days ago

Marrickville, Australia Pickles Schoolwear Pty Ltd Full time $40,000 - $60,000 per year

About the role

Pickles Schoolwear Pty Ltd is seeking an energetic and customer-focused Retail Manager to join our team. In this role, you will be responsible for providing exceptional customer service to our clients while supporting the smooth operation of our Marrickville Store and our on-campus school service across multiple locations in the area. Casual position; rostered Saturdays are required.

What you'll be doing

  • Greet and assist customers in a friendly and professional manner
  • Process sales transactions accurately and efficiently, providing product knowledge and recommendations, to assist in customer facing transactions, along with phone and email enquiries.
  • Maintain high standards of store presentation and cleanliness
  • Restock and replenish merchandise as needed
  • Provide product recommendations and information to customers
  • Participate in inventory and backorder management, stock-takes and merchandising
  • Manage the team with various sales and administrative tasks including email, reports and spreadsheets
  • Adhere to company policies, procedures and safety standards
  • Rostered Saturdays are required

What we're looking for:

  • A driver's Licence with a reliable car- ( per-kilometre car reimbursement will be provided)
  • Previous experience in a retail or customer service role
  • Strong communication, problem-solving solving and interpersonal skills
  • Ability to lead and work in a team and independently
  • Excellent attention to detail and problem-solving skills
  • Enthusiasm for providing exceptional customer service
  • Flexible and adaptable to work in a fast-paced environment
  • A well-presented candidate with attention to detail
  • A team-oriented mindset and willingness to contribute to the overall success of the business

What we offer

At Pickles Schoolwear, we value our employees and offer a range of benefits to support your professional and personal growth. These include:

  • Competitive salary and opportunities for advancement
  • Comprehensive training and development programs
  • Discounts on our products
  • Flexible working arrangements to maintain a healthy work-life balance
  • A supportive and inclusive team environment

About us

Pickles Schoolwear is a leading provider of high-quality school uniforms and accessories. With over 30 years of experience, we are dedicated to delivering exceptional products and services to our customers. Our mission is to make school uniform shopping a convenient and enjoyable experience for families. Join our team and be a part of our continued success

Apply now for this exciting opportunity to become a Retail Sales Assistant at Pickles Schoolwear.

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