Dealer Policy and Operations Specialist

**About BYD**

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

**About the Role**

As the business grows, we are now seeking a visionary and results driven individual to join our Network Development team at BYD Australia. This role is instrumental in building and strengthening an ever-growing BYD network nationally.

The Dealer Policy and Operations Specialist is a skilled role and vital part of the Network Development team involving statistical and research analytics supporting the development and preparation of all statistical, business and policy reporting for the company. This role demands high-quality outputs that meet strict deadlines, with outputs combining a mix of routine and ad-hoc reporting and analysis requirements.

This role will be key to developing and delivering operational remuneration and benefits activities; and supporting key projects including a routine and ad-hoc network performance reporting.

**This role will be responsible for**:

- Developing, monitoring and analysing dealership business performance tools to ensure alignment with company objectives with a focus on identifying key areas for improvement
- Collaborating with central teams to implement the latest programs, trainings, standards and operation tools within the dealership network
- Gathering and utilising market intelligence to support strategic decisions in site selection, dealer selection and network optimisation
- Developing processes and systems to evaluate dealer and overall business performance across all business acumens
- Communication of updated findings to internal and external stakeholders
- Manage the development of appropriate policies aimed at strengthening communication integrity amongst all stakeholders
- Conduct advanced statistical analyses and testing where required using tools such as SPSS, Knime, or SAS
- Collaborate with internal teams to collect, clean and analyse data required for all reporting requirements
- Ensure all outputs align with business rigor and are suitable for dissemination and presentation to all internal and external stakeholders
- Lead and support additional statistical and research activities as needed, within resource constraints
- Assist in the development and review reward frameworks, toolkits and guidelines that align with strategic priorities and programs of work
- Assist and work with the broader team to plan, design, evaluate dealership rewards programs such as salaries, short term incentives, benefits programs in line with organizational culture, objectives and principles
- Support performance evaluation activities, such as mapping market opportunities, challenges and threats
- Prepare market ratio analysis, analyses the survey outcomes and helps clients, countries and stakeholders to understand the findings
- Drive effective stakeholder communication, cadence and build relations with client and project team counterparts

**Essential Experience and Skills**:

- You have a Bachelor’s degree in a related field
- 3+ years’ experience in the automotive industry having worked for an OEM
- Strong numeracy and analytical skills
- Proficiency in statistical tools such as SPSS, Knime, or SAS.
- Demonstrated experience in conducting statistical analysis and significance testing
- Strong background in research methodology, with excellent analytical and drafting skills.
- Ability to produce high-quality, well-researched outputs under tight deadlines
- Strong advisory and influencing skills with key stakeholders
- Ability to adapt to a fast-paced work environment
- Ability to drive discussions, strong negotiation skills
- Ability to work proactively with confidence
- Resilience in a diverse and challenging environment

If you believe you are a good fit for the role, please don't hesitate to click on APPLY and submit your updated resume.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.