Marketing & Sales Operations Specialist

**Job Description Summary**: Opportunity for a highly organised Marketing & Sales Operations Specialist to join our successful IDS business in Sydney

We are **the makers of possible**

BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Job Description Summary**

The role of the Marketing Operations Support role is to support the Senior Product Managers by being responsible for the forecast and planning responsibilities, backorder management and managing all the operational aspects of the product portfolios to directly contribute to the achievement of budgeted sales, gross profit and OIBT targets for IDS for Australia/New Zealand.

Ideally you will have an operations, supply chain or planning background coupled with the ability to manage internal and external stakeholder relationships. If this sounds like you, then this could be a great opportunity for you to transfer your skills into a commercial setting and build your own career path, at BD.

**Responsibilities**:

- Drive and optimise product management operationally through the successful execution of forecasting and planning, inventory and backorder management and product marketing collateral and asset management.
- Represent each of the product portfolios in the S&OE meetings to review inventory levels/targets, forecast accuracy, current backorders and future potential stock outs.
- Work with Product Managers to drive actions to mitigate risk on backorders, inventory overstock, expiring stock to meet overall inventory target levels.
- Communication to leadership and finance on potential business risks associated with inventory and provisions.
- Proactive communication to sales teams on potential stockouts and alternatives available to support customer needs within stockout period.
- Provide approved formal customer communications on inventory updates for external distribution.
- Provide relevant input for each of the product portfolios in the monthly IDS S&OP meetings.
- Process review and optimisation of forecast and planning activities with Planning & Supply team to drive efficiencies and proactive problem solving.
- Support each of the Product Managers with marketing collateral/assets approval process to ensure timely introduction to sales teams and customers.
- Participate in Regional demand planning meetings, provide input on requirements for ANZ and ensure the demand plan is in line with financial budgets.
- Ensure regular and timely submission of all reports as required financial updates and progress against strategic programs. Perform these analyses as seen as necessary for the efficient operation and control of the business.
- Build positive working relationships with key internal stakeholders at both local and regional level. Stakeholders including Sales, Planning & Supply, Customer Service, Finance, Regulatory & QA and other teams to achieve objectives.

**Required knowledge and experience**:

- Tertiary qualifications, preferably with a degree in Business, Marketing or Supply Chain
- Experience operations or supply and logistics (Essential)
- Strong oral and written communication skills required.
- Demonstrated process development and management skills.
- Problem solving ability and demonstrated examples of innovative solutions.
- Demonstrated time management and organisational skills.
- Marketing Planning, Forecasting and Execution
- Marketing Communications
- Proficient in Excel
- Business and Financial Acumen
- Problem solving and solutions focused.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Primary Work Location**: AUS Sydney - North Ryde

**Additional Locations**:
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