Sales Support Specialist

**Job Description** Job Summary**:
Working alongside the IngramSpark Key Account Sales Manager (KASM), provides administrative support to all sales projects related to the IngramSpark AU business. Supports KASM with sales-related analysis, lead generation and qualification, implementation of Lead information into other platforms such as, but not limited to, Salesforce, follows up with external Sales and Business Development opportunities identified by KASM to develop ongoing strategic pipeline of opportunities which should be kept updated and communicated on in various reporting outlets within IngramSpark and Ingram Content Group.

**Essential Job Duties**:

- Implements sales development initiatives that promote long-term growth in assigned territories that maximize revenue, margin, and inventory opportunities for the company, and deliver long-term partner relations, as outlined in collaboration with KASM.
- Works to resolve basic availability or other author/publisher claims, escalating more complex issues.
- Publishes the best seller listings and title status reports.
- Supports Global pricing initiatives.
- Assists in the implementation of market sales objectives and strategy for delivering sales plan.
- Working with KASM, reviews sales objectives against target and prospective client status.
- As assigned prioritizes key accounts and ensures effective utilization of resources.
- Works with the Marketing department as required to ensure marketing objectives are implemented.
- Assists in providing reports and data for MBD’s and Meetings, to include creation of PowerPoint presentations.
- Assists with deal proposals for review by management for pricing and contracts with reference to the Deal Forms process as appropriate.
- Regularly reports on activities and completed sales across the range of solutions.
- Provides regular customer, product information, competitor, and market feedback to management as required.
- Works closely with Customer/Client Relations/Operations and Finance team and where appropriate the relevant global Ingram Sales team on global accounts to support clients.
- Attends trade events associated with assigned portfolio, where required by IngramSpark AU business.
- Any other duties as deemed necessary by the business from time to time.
- To be responsible for your own Health and Safety and be aware of factors affecting your colleagues to maintain a safe environment. To report any accidents or potential hazards to your Line Manager immediately.

**Qualifications**:

- 3 years’ sales experience / bookselling/publishing industry experience essential.
- 1 year of client management experience preferred.

**Education**:

- Degree level education

**Skills**:

- Ability to manage sales and integration projects.
- Proven business development driven project success.
- Able to prove an ability to develop imaginative business solutions from past experience.
- Excellent communication skills; both personally and in with regards to project management.
- Financial acumen when it comes to sales opportunity and business analysis.
- Experience in book industry sales and marketing disciplines
- Experience in export sales and knowledge of global book markets
- Network of export contacts in the book trade.
- Technical acumen with regards to bibliographic and metadata.
- Conversant in technical business practices regarding the international book trade.
- Requires demonstrable sales focused and customer centric approach.
- Flexible and proactive
- Must possess effective oral and written communication skills and be computer literate.
- Must be able to manage workload by establishing priorities; be detail-oriented; and possess the ability to operate successfully within a fast-paced environment.
- A flexible approach to work, hours and be adaptable to change are critical attributes.

**Essential Physical Demands**:

- Ability to work out of office hours as client time zone needs dictate.
- Ability to sit at workstation for extended periods of time.
- Ability to work effectively using a personal computer for long periods of time.
- Ability to travel internationally and locally and be eligible for Visa status as required.
- Overnight international travel will be required

**Additional Information** Perks/Benefits**:

- Competitive salary
- Generous holiday plus Bank Holidays
- Life Assurance
- Company Pension Scheme
- Company Sick Pay Scheme
- Continuous Professional Development and Training Opportunities
- Business Casual dress code, dress down Fridays
- Free onsite parking
- Snack and Drink Vending machines on site
- Service Awards