Inbound Customer Service Specialist
2 days ago
Supportive and collaborative team culture plus endless career progression
- Work from home role - Monday to Friday - Starting the 15th of August
- Start your career with a highly reputable Global Insurance Brand
Tenacity CX specialises in Contact Centre and Customer Experience Recruitment; we have partnered with a global Insurance company and have multiple opportunities to join a high-performing Customer Care team.
We are looking customer-centric superstars who are passionate about providing the highest level of service and finding the right resolution for each and every customer This is a great opportunity to kick start your career into the world of Insurance
**What's in it for you**:
- A structured training program with Industry specialists - Starting August 15th
- **Full time work from home -** offices located in Sydney, Adelaide & Brisbane - must be able to attend the office on occasion
- Fun, collaborative and social work culture
- **$63,000 salary package **+ Bonus + Permanent Contract
- A supportive leadership team that promotes growth and progression
**The role**:
- Manage inbound service calls relating to policy and product enquires
- Identify customer needs through effective questioning and listening skills
- Provide a personal and sincere customer service experience in every interaction
- Customer experience and first call resolutions are key
- Work towards set KPI's and targets
- Managing and updating client records
- Rotating roster between 8am - 6pm
**What we are looking for**:
- Previous customer service experience is highly desirable - contact centre, retail or hospitality
- Excellent communication skills both verbal and written
- Excellent time management skills and high attention to detail
- Confident, friendly & outgoing personality
- Consultative approach to customer service and the ability to communicate complex information.
-
Inbound Customer Service Officer
2 weeks ago
Adelaide Region SA, Australia Chandler Macleod Full timeInbound Customer Service Officer Customer Service Officers work under the general direction of leadership groups to support operations and make decisions within procedural guidelines. Start Date 26th of September Available to be rostered across Monday to Friday 08:00AM - 20:00PM & Saturday 08:00 - 16:00PM. Role responsibilities - assisting customers to...
-
Inbound Customer Service Officer
1 week ago
Adelaide Region SA, Australia Chandler Macleod Full timePermanent Inbound Customer Service Officer's Required As one of the Australia's largest providers of human resource solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business...
-
Inbound Customer Service
5 days ago
Adelaide, South Australia Risk Insure Full time $45,000 - $60,000 per yearWe have an exciting opportunity for an Inbound Customer Service & Data Entry (Quality Assurance)role to join our small but busy team. (No Sales)This is a permanent role based in the Adelaide CBD, with full training provided. You will also have the opportunity to complete a nationally recognised qualification in Certificate III in Business, through...
-
Customer Service Representative
2 days ago
Adelaide Region SA, Australia HAYS Full timeA well-reputed company is seeking an enthusiastic Customer Service Officer to join their team **Your new company** **Your new role** Due to an expanding team multiple positions are available to join this high-volume customer service team. Your role will be to take inbound and make outbound calls to internal and external stakeholders. You will be able to...
-
Customer Service Specialist
5 days ago
Adelaide Region SA, Australia HAYS Full timeA well-established brand is seeking temporary Enthusiastic Customer Service Specialists to join them. **Your new company** This organisation is an Australian leader in its industry. They are highly respected for producing quality, iconic Australian products. They are passionate about bringing people together and creating lasting memories. They are...
-
Customer Account Coordinator
2 weeks ago
Adelaide Region SA, Australia Jackson People Solutions Full timeAs a global leader in their specialist Technology field, this organisation is experiencing significant growth in Australia. As a result, an exciting new opportunity has arisen for a Customer Account Coordinator position based at their modern and innovative office in the CBD. The Customer Account Coordinator is an office-based support role working closely...
-
Customer Service Consultant
3 days ago
Adelaide Region SA, Australia NHP Full timeMarket leader in Automation & Power Distribution! - Full product training provided! - Great location with free on-site parking! **Who We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned with over 50 years of Electrical & Engineering excellence! - Local choice with the power of global partners -...
-
Adelaide Region SA, Australia News Corp Australia Full timeWork in the contact centre within our state of the art Adelaide HQ. Be part of a team of dedicated specialists who support News’ customers that subscribe to our products from either a print or a digital perspective. What’s the role? - Answer customer queries relating to new products, changes, suspension or cancellation of subscription services - Offer...
-
Customer Service Officer
5 days ago
Adelaide Region SA, Australia Appoint Full timeLive and work close to home with on-site parking - Job security and career opportunity - Enjoyed a varied role in a fast paced environment We are excited to be partnering with this privately owned packaging company which proudly produces Australian made products. We are on the hunt for a self-motivated, proactive Customer Service Officer to join their...
-
Customer Service Officer
5 days ago
Adelaide Region SA, Australia HAYS Full timeJoin a Federal Government Contact Centre to deliver exceptional phone based customer service **Your new company** This Government Departments focal point is about collaborating people, policies and programs in order to make a difference in the lives of thousands of Australians every day. Based in the CBD, this organisation is supporting people in...