Network Operations Specialist

2 days ago

Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

About the role
We are seeking an enthusiastic and driven Network Operations Specialist to join our Managed Services Provider Level 2 Team Reporting to the Customer Technical Support Manager and working closely with other service team members, this role is responsible for providing Networking and Level 2 Service Desk Support to All Konica Minolta offices around Australia.

**Requirements**:

- Provide technical support at the network level: WAN and LAN connectivity, routers, firewalls, remote management, and security.
- Administer hosted and cloud solutions for customers (internal & external) using technologies that meet their requirements.
- Support disaster recovery solutions.
- Provide remote access solution implementation and support: VPN, Terminal Services.
- Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
- System documentation maintenance and review in ITSM Tool.
- Improve customer service, perception, and satisfaction.

Who are we looking for?
- Demonstrated experience in a similar role.
- CCNA/CCNP Certification or equivalent skillset
- Working knowledge of Fortinet networking
- Practical experience with remote support.
- Ability to translate complex technical concepts to non-technical audiences.
- High developed problem solving and on the spot troubleshooting.
- Office 365 experience.
- Ability to work autonomously and as part of a team.
- Excellent communication and partnering skills and ability to establish relationships and engage with stakeholders.

**Benefits**:
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
Equal Opportunities

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

  • Firewall/ Network Security Specialist

    2 weeks ago

    Macquarie Park, Australia Efiniti Telecommunications Services Full time

    Efiniti Telecommunications Services is a lead supplier of professional services in the Telecommunications and Information & Communications Technology (ICT) industry. Efiniti is an Australian owned and based company that specialises in these fields across three business sectors — Carrier & ICT, Corporate & Government, and Technology Vendor. We are...

  • Tech Specialist

    2 weeks ago

    Macquarie Park, Australia Transport For NSW Full time

    Organisation/Entity: Transport For NSW- Job Category: Information & Communication Technology- Job Location: Macquarie Park, NSW, AU, 2113- Job Ref No: 86529- Employment Type: Permanent Full-Time- Salary Range: $123470.0-$138284.0**About Us** Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe,...

  • Technical Specialist

    18 hours ago

    Macquarie Park, Australia Transport For NSW Full time

    Organisation/Entity: Transport For NSW- Job Category: Information & Communication Technology- Job Location: Macquarie Park, NSW, AU, 2113- Job Ref No: 84089- Employment Type: Permanent Full-Time- Salary Range: $123470.0-$138284.0**About Us** Transport for NSW is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe,...

  • Network Growth

    1 week ago

    Macquarie Park, Australia BYD Australia Full time

    **About BYD** BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions. As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing...

  • Security Operations Centre Specialist

    6 days ago

    Macquarie Park, Australia Optus Full time

    **Security Operations Centre Specialist**: **Date**:20 Dec 2024 **Location**: Macquarie Park, Australia **Company**:Singtel Group **It starts with YES!** At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. This role will support the delivery of the largest Federal Government Contact Centre. You will be required to work on...

  • Dealer Policy and Operations Specialist

    1 week ago

    Macquarie Park, Australia BYD Australia Full time

    **About BYD** BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions. As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing...

  • Radiologist

    2 weeks ago

    Macquarie Park, Australia Small Animal Specialist Hospital Full time

    With everything happening around the world, now is the time to make the move that you have been thinking about and come to beautiful Australia! Join the team as SASH on our mission to help pets and their families live their best life. SASH is the largest Veterinary referral facility in Australia, providing a complete range of clinical services to clients...

  • Voice Network/adminsitrator

    18 hours ago

    Macquarie Park, Australia Metcash Full time

    We are seeking a **Voice Network / Administrator** who will work in conjunction with several other roles that bolster the skills, knowledge, and capacity for Metcash IT to deliver a greater level of Voice and Mobile services with both the existing tool set and any future tool sets. The role will include all aspects of Voice and Mobile device administration...

  • Networks Incident Manager

    2 weeks ago

    Macquarie Park, Australia Optus Full time

    **Networks Incident Manager**: **Date**:20 Dec 2024 **Location**: Macquarie Park, Australia **Company**:Singtel Group We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. This role will support the delivery...

  • Principal Technical Specialist

    2 weeks ago

    Macquarie Park, Australia Optus Full time

    **Principal Technical Specialist**: **Date**:13 Dec 2024 **Location**: Macquarie Park, Australia **Company**:Singtel Group At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. Join our...