Graduate Finance Officer

Fixed-Term Full-time opportunity (Hybrid role)
- Upskill across various teams within Finance
- Opportunity to join a high performing Finance Team

**About CareChoice**

CareChoice is a NDIS, DFFH / Human Services Standard and TAC/ WorkSafe registered disability and youth services provider. We deliver a wide range of services and provide complex support across the Disability, Out of Home Care (OoHC) and Private Aged Care sectors in a range of settings including home care, residential, community and Specialist Disability Accommodation.

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.

**Our values**:
Our philosophy of service provision is based upon our values of:

- ** People, First**:

- **Brilliant Together**:

- **Bring Our Best. Always**:

- **Relentless Optimism**

**Benefits & culture**

CareChoice is proud to be an EEO employer. We support an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As a CareChoice employee, benefits you’ll be able to take advantage of include:

- Employee Pathways Scholarships
- Employee Support Fund
- Free ongoing training and development
- Annual recognition awards
- Paid Pregnancy loss leave for either parent
- Flexible work
- A number of employee wellness platforms including EAP and Care4U, free flu shots and travel discounts.
- Discounts with major retailers including:

- Car and Health Insurance
- Fuel
- Groceries and food
- Gas, Electricity, Internet, and Mobile Phones
- Pet supplies
- Movie tickets
- Other major retailers such as Catch, Myer, Kmart, Big W, JB Hi Fi plus many more.
- Monthly Recognition & Reward for Employee of the Month
- Service Recognition Program
- Career development opportunities including secondments and Job-Ride-A-Long program

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

**About the opportunity**

The role of the Finance Officer is a hybrid role across the finance division. This is a
graduate position that will provide support to the entire finance team. The duties will vary substantially; however, this position will primarily sit within the accounts receivable and funding team.

During periods of staff leave the Finance Officer will also have the opportunity to
upskill across other areas of the finance team and support and assist to ensure a high quality of service is maintained and tasks are completed in line with key deadlines.

Reporting to the Funding Manager, this position will assist in quote preparation,
accounts receivable receipting and processing, billing, responding to queries,
payments, deductions, reporting, reconciliations, debtors, funding and
administrative tasks.

A day in the life as a Graduate Finance Officer with CareChoice, some of your key tasks include:

- Ensuring that the clients signed service agreements, funding information
in CMS and funded amounts match quotes.
- Tracking funding to ensure that services delivered align with the funding
allocated to clients.
- Raising issues with client funding promptly to the business.
- Liaising directly with clients, NDIA, Plan Managers etc. to ensure that
payments will be received for services provided.
- Submitting payment claims to the NDIS portal, plan manager portal or
relevant funding body and reporting results.
- Receipting payments and following up outstanding invoices for payment.
- Assisting with month end finance tasks.
- Supporting the implementation of new systems and projects as required.
- Ensuring that processes are the most efficient. Process improvement
where required.
- Providing support to finance staff as required, including back up for
finance staff when on leave.
- Answering queries in a professional manner and supplying information as
requested.

**About you**

You will have a pro-active attitude, high degree of initiative and strong desire to achieve outstanding outcomes for our clients and staff. You will also be self-motivated, honest and reliable.

You must be open to learning new skills and have the ability to thrive in a fast-paced customer service environment including the ability to manage multiple and competing priorities. The desire to perform the role with the highest level of professionalism and integrity; with the view of always representing the organisation in a positive and professional manner will be essential.

Ideally, you’ll have:

- Diploma, Bachelor/ Degree or other in a finance field.
- Exceptional verbal and written communication skills.
- PC Literacy, especially in Excel.
- Ability