Operational Excellence Manager

1 week ago

Sydney, Australia TransGrid Full time

Based in Sydney (Hybrid)
- Brand-new role
- High performing, diverse, inclusive, and supportive team

This is a fantastic opportunity for a self-motivated, dynamic and experienced individual to join the Business Enablement team in LUMEA. LUMEA is a Transgrid Group brand focused on renewable energy solutions in the competitive energy market.

The Operational Excellence Manager will play an integral part in our newly established Business Enablement team to review processes and simplify them, driving efficiencies and continuous improvement across the value chain to maximise Lumea’s future position.

You will support the identification and implementation of process and system improvements enabling our team to operate at their full potential. You will be someone who is adaptable and comfortable working in a fast paced, changing environment with an ability to be flexible and take on challenges with finesse and ease.

**What are we looking for?**
- Experience as a Process Improvement Specialist, Change Manager with a focus on Business Intelligence, Business Improvement or Systems Administration role
- Project Management skills with proven success in leading process & system improvement efforts
- Salesforce implementation experience with ability to co-ordinate enhancements
- Customer experience improvement and connections process knowledge is a plus
- Using excellent oral and written communication skills, experience managing & presenting reporting information in various formats suitable for the consumption of senior management and Executive / Board level stakeholders, prioritising business critical requests appropriately
- Demonstrated ability to work independently and pragmatically with a structured (yet flexible) approach to solve problems and find outcomes that truly provide value
- Ability to develop customer centric solutions, bringing innovation, creativity, and strong problem-solving skills to redesign processes for improved operational outcomes
- Business Degree or commensurate experience
- Lean Six Sigma Green Belt certification and Change Management related qualifications would be an advantage
- Continuous improvement mindset with a focus on automation
- High attention to detail, strong decision-making skills, and ability to quickly understand the end-to-end business processes
- Advanced business acumen and well-developed consultancy skills

**Recognition & Reward**

In return for your hard work, we have numerous benefits and initiatives to support you personally and professionally including but not limited to private health insurance discount, motor vehicle lease plan, career development support, study assistance program and workplace flexibility.

Join us and make it happen for your career, and for the millions of Australians who rely on our services every day.

**Come Join LUMEA**

LUMEA is creating a smarter energy future for Australia. As the commercial arm of Transgrid, LUMEA has built a reputation as experts in developing energy connections, management, and storage assets, as well as managing technically and commercially innovative projects.

LUMEA is a Transgrid brand. Transgrid's network is the backbone of the National Energy Market, enabling energy trading between Australia’s three largest states along the east coast and supporting the competitive wholesale electricity market to deliver safe, reliable, and low-cost power for more than three million homes and businesses.

Applications close 8th October 2024

We do not accept agency introductions as Transgrid operates a direct sourcing model.

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