National Operations Excellence Manager

18 hours ago

Sydney, New South Wales, Australia Reo Group Full time $144,000 - $216,000 per year

Location
: Sydney - You can be based at any branch

Salary Package
: From $180k package ++ (Negotiable)

Role Highlights
: This is a high-impact, newly created national leadership role driving excellence, consistency, and transformation across operations, logistics, and branch performance.

Role Overview:
We've partnered exclusively with a leading industrial organisation embarking on a new strategic phase focused on operational transformation and customer value.

Reporting to the GM, this role will lead the standardisation, optimisation, and performance improvement of operational processes across a large branch network, nationally.

You'll partner with operational staff, branch leaders, the senior leadership team and the wider business to implement best practice frameworks, enhance efficiencies, and deliver consistent, customer-focused outcomes nationwide.

Responsibilities

  • Lead national operational excellence initiatives across multiple branch sites
  • Identify, design, and implement process improvement frameworks
  • Support site leadership teams in delivering consistent operational performance
  • Develop and monitor key operational metrics and reporting tools
  • Partner with national and regional leaders to embed cultural and procedural change
  • Champion best practice in safety, quality, and service delivery
  • Ensure alignment between national strategy and regional execution
  • Drive capability uplift across branch operations teams

Candidate Profile

You're a natural problem-solver and change leader with a track record in operational transformation.

You've led multi-site operational teams or projects and know how to turn strategy into measurable, sustainable results.

You'll bring:

  • Proven experience in operational excellence, network optimisation or transformation
  • Background in industrial, distribution, logistics or manufacturing sectors
  • Strong leadership and influencing capability across matrix environments
  • Commercial acumen with a customer-first mindset
  • Ability to develop and embed frameworks, processes and tools
  • Exceptional stakeholder management and communication skills

Culture & Benefits

Join a large respected, established organisation entering an exciting new growth phase. You'll have the autonomy to shape how operational excellence is defined and delivered, supported by an experienced national leadership team.

  • Newly created national leadership role with strategic impact
  • Critical transformational role
  • Collaborative and forward-thinking culture
  • Travel as required
  • You can be based at any of the branches across Sydney
  • Head Office is in Western Sydney
  • Salary package from $180k++ (Negotiable)
  • Long-term growth and progression opportunities

Apply

If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is CD63048. Please allow for 3 - 5 working days for us to process all the applications. All applicants will hear back from us, either via email or a telephone call.

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