General Manager Operational Excellence

6 days ago

Sydney, New South Wales, Australia Humankapital Full time $120,000 - $180,000 per year
  • Executive Management
  • General Manager
  • Sydney

  • Permanent / Full Time

  • Make a difference to todays youth

  • Can be NSW, VIC or QLD based
  • Proud community based, not-for-profit organisation

About the company

Our client, Youth Insearch is Australia's leading peer-led youth trauma recovery organisation, dedicated to supporting at-risk youth aged Their mission is to empower young people by fostering healing and resilience through shared experiences. They do this by creating safe spaces, where young people with lived experience support each other to heal from trauma, make meaningful peer connections, improve mental wellbeing and overcome life challenges.

About the role

Due to organisational growth, we now have an opportunity for a General Manager – Operational Excellence and Assurance, to oversee the design and compliance of their programs. This role uplifts and designs the framework, builds capability and enables the adoption of governance initiatives that support effective project and program delivery. It ensures teams are equipped with the right tools, systems, and skills to deliver outcomes that benefit communities.

About you

With a strong background in portfolio or program management and assurance, you are skilled at driving alignment, embedding frameworks, and enabling capability uplift, ensuring quality outcomes. You will also have:

  • Demonstrated capability in leading multi-disciplinary teams, fostering a culture of collaboration, continuous improvement, and professional excellence
  • Substantial experience and proven achievement in the design, implementation, and continuous improvement of project and program frameworks.
  • Proven experience in designing and implementing assurance programs.
  • Emphasise innovative practices, to enhance program and operational delivery.
  • Tertiary qualifications in Social Work, Community Services, Business Management, or related field.
  • Proven experience in a senior operational leadership role
  • Experience in overseeing assurance activities to ensure alignment program objective, governance frameworks and funding agreements.

**This role can be based remotely in QLD, VIC or NSW.

For the opportunity to bring your expertise to a role and organisation that truly makes a difference, we would love to hear from you APPLY NOW or call Sarah on for a confidential and friendly conversation.

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