Service Manager

1 week ago

Melbourne, Australia Werribee & Western Automotive Group Full time

For an Experienced Service Manager or Assist Manager stepping up..
- Support of fixed operations manager
- Join an award-winning dealership group.

The Werribee and Western Automotive Group has an exciting opportunity for a **Service Manager** to join our award winning team.

This position could suit either an experienced manager who prefers to work independently or an assistant manager looking to taking the next step in his or her career with the help and support of our Fixed Operations Manager. Regardless of which category you come under, your customer service skills must be uncompromising and must be able to build and maintain a good relationship with our manufacturer. The right applicant will be able to work unsupervised and most importantly you must be able to lead a small but competent team providing them with the support and disciplines demanded of a Service Manager.

**_ The Role:_**
- Managing day to day running of the service department
- Leading your team of service advisors & workshop to ensure great service & customer satisfaction
- Enhance the departments profits
- Streamline & implement system processes
- Measuring, monitoring and improving various service & factory KPI's and profitability
- Monitoring department expenses
- Driving team morale and supporting the team towards company goals

**_ Skills & Experience:_**
- Excellent communication skills
- Experience as a service manager/assistant service manager is essential
- The ability to deliver exceptional customer experience
- Great attitude, organised & professional
- Hold a current Australian Drivers license
- An Australian Citizen or Permanent Resident
- Able to interpret service reports and be proficient in the use of computerized systems
- Ability to implement and maintain workshop WHS regulations to meet all legal requirements and industry best practice

A generous package is on offer and will be negotiated based on your experience.

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