Operations Coordinator

At Dexus, every day we come to work ready to push past our personal comfort zones, secure in the knowledge that we will always be supported to try new things, to learn, to improve - to realise our full potential.

As an Operations Coordinator at Macquarie Centre, you will provide effective support to the Operations Manager. This is a varied role, with a strong administrative and coordinative focus. The Operations Coordinator will diligently pursue best practice across Operations & Maintenance Coordinating, Planned Preventative Maintenance, Contractor Management & Governance, Environmental and Sustainable Performance and Operations Management Practice. All these elements have a strong administrative and coordinative focus. Please note given the customer facing nature of this role, it is based onsite 5 days per week at Macquarie Centre.

How you will make an impact- Support the Operations Manager in administering and leading the department.- Liaise and coordinate operational activities and service responses with retailers, shopping centre management departments and building owners to minimise impact on trade and maximise asset performance.- Assist with front office walk in enquiries and direct to appropriate department, greet retailers and contractors attending onsite meetings and direct to appropriate department.- Working with the operations team and contractors to ensure work requests are raised and progress through the workflow system within reasonable timeframes.- Manage the work request accruals on a regular basis ensuring work requests are closed out and invoiced within a reasonable timeframe.- Conduct regular building and car park inspections being vigilant of presentation, condition and safety and act on findings.- Supporting the operational team with the coordination of all engineering and adhoc services and contractors pursuant to the operation and function of the asset ensuring appropriate contracts agreed service levels are in place.- Uphold site induction guidelines including awareness of Dexus policies and procedures and manage site access and permit requirements.

About You

You may come from a customer service, administration or coordination background, with strong customer focus. Whilst you may have shopping centre administration experience, what is more desirable is wanting to forge a lasting career in facilities management.- A sound customer focus, with the ability to build effective relationships with vendors and customers.- Strong verbal and written communication skills.- Organised and precise, with sound attention to detail.- Operationally focused and process driven, you can anticipate needs and ensure follow through.- Proficient in the Microsoft Suite, including Word and Excel.

We’re one of Australia’s leading real assets groups, actively managing a real estate and infrastructure portfolio valued at over $60 billion. From our leaders to our learners, we see real assets as our foundation of possibility, and embrace the positive impacts our work has on our investors, communities, and the futures we’re creating for them.

At Dexus we value diversity and inclusion across our organisation and are proud to have our Workplace Gender Equality Accreditation, which recognises employers that are leaders in gender equality.

We also provide a breadth of flexible work arrangements for all employees within our workplace and offer wellbeing support, professional development and great benefits to ensure that all of our people are engaged and feel empowered to realise their full potential.

As an employee of Dexus, you will have access to and benefit from:
- Benefits such as a Wellbeing Allowance, five additional annual leave ‘Dexus’ days and our Safe and Well program- Professional development and memberships, as well as study assistance

We value our employee’s experience with us and are proud to have:
- TRIBE, our established LGBTI+ Dexus network- FLIP, our Future Leaders in Property program which provided exposure for young women to the property industry-
- Opportunities for our female leaders to attend Chief Executive Women (CEW) leaders’ program

Join Dexus and have your potential realised.