Support Officer

**TAFE NSW Life-Changing Careers**

**Support Officer - Reading Writing Hotline**

**Ultimo Campus**

**Permanent part-time 2 days per week (0.4 FTE)**

**Base salary of $74,912 - $82,688, plus employer’s contribution to superannuation and annual leave loading (pro-rata)**

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

**We invest in our people**

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs.

**About the role**

TAFE NSW is currently recruiting for a Support Officer to be a part of the Reading Writing Hotline team. The Hotline is a Commonwealth funded national adult literacy and numeracy phone referral and information line. As well as providing a national phone service the Hotline is responsible for a number of strategic projects

As a Support Officer, you will be responsible for delivering quality financial reports and administrative support to the Reading Writing Hotline Manager and Project Officers. You will process expenditure, maintain financial accounts and records, coordinate meetings and record minutes, and update website content.

This is a permanent part-time role, working Thursdays and Fridays each week between the hours of 9am - 5pm at Ultimo At peak times of reporting additional days of work will be required.

**About You**

You'll be able to collaborate and work effectively within a team and have demonstrated excellent verbal and written communication skills:
**Highly Desirable**
- Qualifications and experience with financial record keeping and reconciling expenditure
- Experience with maintaining website content
- Experience coordinating scheduling, and preparing agendas, meetings and minutes
- Presentation of statistical and graphic information for reporting requirements.
- Experience with maintaining accuracy of information in a database
- Experience coordinating a team staffing schedule

To find out more about the role, click to view the Position Description

**Our commitment to Diversity, Equality, and Inclusion**

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

**Applications close 11.55pm Monday 14th October**
- Your current resume
- Your cover letter

Targeted Question:Please provide an example of when you have had to juggle competing priorities and deadlines. How did you manage your workload to ensure you were able to meet these deadlines?

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.