Workplace Manager

Join our team of intelligent and collaborative Changemakers and make your mark on tomorrow

As Workplace Manager, manage the office facilities for the Queensland region while leading a strong team of 5 from the Fortitude Valley office. This role will require you to utilise your strong organisational and customer-centric mindset and ability to manage remotely.

This role would be perfect for a Facilities Manager or an Office Manager with supervisory experience looking for a step-up. If you are a people-person with a proactive attitude, then this role is for you.

**What you’ll do**:

- Comply with all role specific Safety, Health & Environment (SHE) obligations.
- As part of the national Workplace Leadership Team, support the development and implementation of a strategic plan for the delivery of business focused Workplace services.
- Continuously review all Workplace processes and procedures to ensure they remain effective and cater for our changing and growing business.
- Ensure efficiencies are achieved, and processes are streamlined to achieve client-focused outcomes, tailored to meet our national Workplace business needs.
- Manage and support the effective functioning of the QLD Workplace team and when required, provide support and guidance to the wider national Workplace Team.
- Ensure that all requests placed through Workplace Service Desk are acknowledged and actioned in a timely manner by your team.
- Build and maintain good relationships with our offices’ building managers.
- Support the General Manager, Workplace, Australia in the setting of budgets and effective management of costs.
- In conjunction with the members of your QLD Workplace team, who will have specific responsibility and accountability for many of the following activities, this role has final responsibility for the timely and meticulous management and delivery of front of house services, repairs & maintenance, motor vehicles, security, SHE, relevant suppliers, costs and budgets.

**About you**:

- Qualifications relevant to the position (or relevant experience).
- Display initiative and professionalism by challenging your skills and abilities to ensure your development is kept abreast of changing business needs.
- Experience in managing staff including their development, training, and ongoing supervision.
- Demonstrates flexibility and the ability to adjust to multiple demands or shifting priorities.
- Anticipates issues; generates new ideas, participates in team discussions, and confidently actions new or modified approaches to the role. Always seeks to add value.
- Proactively participates and assists others in team situations.
- Utilises excellent oral and written communications skills.
- Demonstrates a sense of urgency towards the performance outcomes of the role and appreciates the critical function your position plays within the group.
- Exercises sound judgement and utilises management skills to achieve positive outcomes.
- Prioritises workloads to effectively perform all duties in a timely and efficient manner.
- Consistently demonstrates a “can-do / customer service” attitude.
- Offers a positive solution-oriented approach to business requests.
- Strives to ensure a high level of client service in all dealings with clients, both personally and from the team.
- Ability to balance quality, excellence, and timely delivery in all aspects of work.

**About WSP**

Our vibrant workplace culture is an important part of what makes this a great place to work. As a leader in WSP, you will have the opportunity to influence and contribute to our social and community initiatives while collaborating with your colleagues to make a positive impact on people’s lives. You will also enjoy the rewarding experience of mentoring younger professionals and seeing them succeed and progress in their careers over time.

WSP prioritises the health and wellbeing of our people by offering flexible working, 12 months parental leave, opportunities for global mobility, purchased additional leave, and a competitive salary among many more benefits designed to help you thrive.

We are committed to providing an inclusive and equal opportunity workplace. We promote Indigenous voices and are actively delivering a ‘Stretch’ level Reconciliation Action Plan. We are a Workplace Gender Equality Agency Employer of Choice, support the LGBTQI+ community, and encourage all employees to bring their whole selves to work.

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