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Workplace Services Manager

3 weeks ago

Brisbane, Australia JLL Full time

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
**What this opportunity involves**:
The Workplace Services Manager will manage the day-to-day scheduled activities for the assigned property/facility. The role will assume overall responsibility for the management of the client tenancy services (both hard and soft) together with the management of tenant services requests and minor projects.
**A snapshot of the role**:
Engage stakeholders and manage relationships.
Ensure vendors deliver on time and within budget, adhering to guidelines.
Manage contracts for best value and ensure timely renewals.
Meet financial targets and maintain compliance.
Maintain a safe work environment.
Implement improvements and provide 24/7 support.
Maintain risk management and business continuity plans.
3-4 years in Workplace Services, with tenancy/project coordination experience.
Commercial property experience.
Knowledge of health and safety, and vendor management.
Understanding of property technical aspects.
Strong budget and financial analysis skills.
Proactive customer service and stakeholder engagement.
Conflict management and negotiation skills.
**What you can expect from us**:
Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.