Team Leader, Parentline

THE ROLE The Team Leader Parentline is responsible for providing leadership to a team of qualified counsellors under the guidance of the Manager. The Team leader will mentor staff skills and performance development in service delivery, including policy and procedures compliance. In conjunction with the Manager, the Team Leader will monitor the delivery and...

THE ROLE The Manager Parentline is responsible for the delivery of a high-quality statewide telephone counselling and support service for Victorian parents and carers of children aged from birth to 18 years. The Manager has responsibility for leading a team of qualified counsellors, providing support to staff and, in conjunction with the Team Leader, the...

Location: Melbourne | CBD Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $90,067 - $102,192 Occupation: Community Services Reference: VG/DFFH/COPL/550513 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...

Location: Melbourne | CBD Job type: Part time Organisation: Department of Families, Fairness and Housing **Salary**: $127,467 - $170,579 Occupation: Community Services Reference: VG/DFFH/COPL/550531 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...

**THE ROLE** The Manager Parentline is responsible for the delivery of a high-quality statewide telephone counselling and support service for Victorian parents and carers of children aged from birth to 18 years. The Manager has responsibility for leading a team of qualified counsellors, providing support to staff and, in conjunction with the Team Leader,...

We're seeking an experienced Team Leader to join our Customer Care team, working on behalf of one of Australia's leading retail brands.In this role, you'll lead a small, close-knit team of email-based Customer Care Agents, responsible for managing customer enquiries, logging tickets, and triaging issues through Salesforce and other internal systems.Key...

**About the Department** The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. **About the...

Responsible for the leadership and collection results of a team or teams of Collections. **Your new company** A leading independent provider of trusted data and analytics products and services in Australia and New Zealand. This organisation is headquartered in Melbourne with offices in all major metropolitan cities across Australia and New Zealand. Working...

THE ROLE The Team Leader North/West, Dhelk Dja Regional Governance and Coordination has strategic and practice responsibility over two divisional Dhelk Dja Regional Governance and Coordination teams within the Department of Families, Fairness & Housing (DFFH). The role actively works in collaboratively with government and non-government stakeholders across...

**An exciting opportunity to join our team and play an important role in the Victorian Academy of Teaching and Leadership (Academy).** At the Academy, we are passionate about meaningful and exciting work that has an impact on education and student outcomes. Our shared purpose is to create and offer evidence-informed professional learning programs, events...