Team Leader, Parentline
6 days ago
THE ROLE
The Team Leader Parentline is responsible for providing leadership to a team of qualified counsellors under the guidance of the Manager. The Team leader will mentor staff skills and performance development in service delivery, including policy and procedures compliance. In conjunction with the Manager, the Team Leader will monitor the delivery and quality of telephone counselling, including via clinical staff supervision and professional development, and model best practice during operational shifts
ACCOUNTABILITIES INCLUDE
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- Lead a team in providing or contributing to authoritative and expert advice and recommendations consistent with organisational goals and values.
- Manage the allocation of resources within and the outputs required of the work area to achieve service delivery goals and expectations.
- Effectively supervise and provide leadership to a team of employees.
Please open the position description to read more.
VACCINATION REQUIREMENTS POLICYThe department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
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Manager, Parentline
6 days ago
Melbourne City Centre, Australia Department of Families, Fairness and Housing Full timeTHE ROLE The Manager Parentline is responsible for the delivery of a high-quality statewide telephone counselling and support service for Victorian parents and carers of children aged from birth to 18 years. The Manager has responsibility for leading a team of qualified counsellors, providing support to staff and, in conjunction with the Team Leader, the...
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Team Leader, Parentline
6 days ago
Melbourne, Australia Department of Families, Fairness and Housing Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Department of Families, Fairness and Housing **Salary**: $90,067 - $102,192 Occupation: Community Services Reference: VG/DFFH/COPL/550513 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...
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Manager, Parentline
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Manager
6 days ago
Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time**THE ROLE** The Manager Parentline is responsible for the delivery of a high-quality statewide telephone counselling and support service for Victorian parents and carers of children aged from birth to 18 years. The Manager has responsibility for leading a team of qualified counsellors, providing support to staff and, in conjunction with the Team Leader,...
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