Team Leader, Parentline

7 hours ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Families, Fairness and Housing

**Salary**: $90,067 - $102,192

Occupation: Community Services

Reference: VG/DFFH/COPL/550513

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

**THE ROLE**

The Team Leader Parentline is responsible for providing leadership to a team of qualified counsellors under the guidance of the Manager. The Team leader will mentor staff skills and performance development in service delivery, including policy and procedures compliance. In conjunction with the Manager, the Team Leader will monitor the delivery and quality of telephone counselling, including via clinical staff supervision and professional development, and model best practice during operational shifts

**ACCOUNTABILITIES INCLUDE**
- Lead a team in providing or contributing to authoritative and expert advice and recommendations consistent with organisational goals and values.
- Manage the allocation of resources within and the outputs required of the work area to achieve service delivery goals and expectations.
- Effectively supervise and provide leadership to a team of employees.

**Please open the position description to read more.**

**VACCINATION REQUIREMENTS POLICY**
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

  • Team Leader, Parentline

    7 hours ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Team Leader Parentline is responsible for providing leadership to a team of qualified counsellors under the guidance of the Manager. The Team leader will mentor staff skills and performance development in service delivery, including policy and procedures compliance. In conjunction with the Manager, the Team Leader will monitor the delivery and...

  • Team Leader, Parentline

    1 week ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Team Leader Parentline is responsible for providing leadership to a team of qualified counsellors under the guidance of the Manager. The Team leader will mentor staff skills and performance development in service delivery, including policy and procedures compliance. In conjunction with the Manager, the Team Leader will monitor the delivery and...

  • Manager, Parentline

    7 hours ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Manager Parentline is responsible for the delivery of a high-quality statewide telephone counselling and support service for Victorian parents and carers of children aged from birth to 18 years. The Manager has responsibility for leading a team of qualified counsellors, providing support to staff and, in conjunction with the Team Leader, the...

  • Manager, Parentline

    7 hours ago

    Melbourne, Australia Department of Families, Fairness and Housing Full time

    Location: Melbourne | CBD Job type: Part time Organisation: Department of Families, Fairness and Housing **Salary**: $127,467 - $170,579 Occupation: Community Services Reference: VG/DFFH/COPL/550531 The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued...

  • Manager

    8 hours ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    **THE ROLE** The Manager Parentline is responsible for the delivery of a high-quality statewide telephone counselling and support service for Victorian parents and carers of children aged from birth to 18 years. The Manager has responsibility for leading a team of qualified counsellors, providing support to staff and, in conjunction with the Team Leader,...

  • Knowledge and Process Team Leader

    1 week ago

    Melbourne Airport, Australia Team Global Express Full time

    About the Role Team Global Express (TGE) is seeking a high calibre, experienced Knowledge & Process Team Leader to join our Service Operations team. You will have the opportunity to lead our Knowledge & Process team in order to identify, plan, design and deliver service excellence to our customers via our Service contact centres. The position is primarily...

  • Fleet Team Leader

    2 weeks ago

    Port Melbourne, Australia Team Global Express Full time

    Purpose of the Job To be successful in this position you would provide leadership and management all Refrigerated fleet activities at Team Global Express Refrigeration Melbourne. Primary Duties & Responsibilities include but not limited to: - Efficient organisation and management of all depot PUD staff and resources.- Ensure local fleet organisation and...

  • Team Leader

    1 week ago

    Melbourne, Victoria, Australia Entura Full time $80,000 - $120,000 per year

    We have an exciting opportunity for an experienced individual to join the Entura team in a role as the team leader for the Spatial and Data Services team.As one of the world's most experienced specialist power and water consulting firms, Entura can offer you a coveted opportunity to work with highly regarded industry experts and thought leaders. Through our...

  • Team Leader

    2 weeks ago

    Melbourne, Australia Melbourne Health Full time

    -Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Melbourne Health Salary: Salary not specified Occupation: Medical Reference: 64179 **Team Leader** - ** Targeted Long Term Intervention Team Leader (SW3, OT3, RPN4, P3)**: - **Northern Area Mental Health Service - Hotham Street Community Team (Preston)**: **Your New...

  • Team Leader

    6 days ago

    Melbourne, Victoria, Australia Hydro Tasmania Full time $80,000 - $120,000 per year

    Job no: 497827Work type: Permanent Full timeLocation: Melbourne, Hobart, TrevallynCategories: Engineering & Technical, Senior ManagementWe have an exciting opportunity for an experienced individual to join the Entura team in a role as the team leader for the Spatial and Data Services team.As one of the world's most experienced specialist power and water...