Business Support Officer

2 weeks ago

Parramatta, Australia Page Personnel Full time

ASAP Start
- Career Development

**About Our Client**:
Located in Parramatta, they value team members who hold a sincere conviction in the significance of their work and the positive impact it can create. Their commitment revolves around cultivating a nurturing workplace and the belief this can be accomplished through professionalism, collaboration, and shared values.

Company Values:

- People Matter
- Customer First
- Value Add
- Strong partnerships

Duties and responsibilities include but are not limited to:
**Program Delivery Support**:

- Facilitate meetings for smooth program delivery
- Manage schedules for key activities and events
- Efficiently screen and disseminate phone calls
- Undertake high-level word processing for documentation needs

**Safety and Compliance Reporting**:

- Maintain databases for accurate reporting
- Compile management reports for strategic decision-making
- Ensure adherence to approved policies and procedures

**Customer Service and Communication**:

- Respond promptly to customer inquiries
- Initiate actions for efficient front-line service
- Handle internal and external correspondence

**Financial Processing Support**:

- Prepare, process, and verify accounts and expenses
- Adhere to approved finance procedures
- Contribute to accurate recording and costing

**Work flow and Activity Management**:

- Maintain and report on Branch work flow
- Check data accuracy and provide reports

**Documentation and Communication**:

- Prepare correspondence, newsletters, and educational material
- Ensure timely delivery to stakeholders

**Policy Adherence and Compliance**:

- Adhere to policies and procedures
- Comply with WH&S policies, promoting a safe environment

**Calendar and Diary Management**:

- Efficiently manage key personnel calendars

**Communication and Stakeholder Management**:

- Facilitate communication across business areas
- Manage stakeholder relationships

**Meeting Coordination**:

- Coordinate meetings and agendas

**Research and Reporting**:

- Conduct research and contribute to reports

**Travel Arrangements**:

- Organise domestic and regional travel

**Purchase Orders**:

- Process and manage purchase orders

This list emphasises the need for efficiency, accuracy, and effective communication to support program delivery and organisational objectives.

**The Successful Applicant**:

- Proven ability to organise and prioritise work, meet deadlines, and work independently or collaboratively
- Experienced in providing high-volume administrative services and making sound decisions aligned with policies
- Proficient in preparing management reports and responding to customer inquiries promptly and accurately
- Excellent communication and interpersonal skills, handling confidential information with integrity
- Criteria include exceptional organisational and time management skills, strong attention to detail, and 3-5 years of relevant experience
- Preferred background in public and/or private sectors, with proficiency in MS Office and desirable experience in D365, SAP, and events management

**What's on Offer**:

- Competitive Salary
- Thrilling and dynamic role with comprehensive training and support
- Unleash your potential with abundant career opportunities and professional skill development
- Dive into diverse teams and industries, including HR and Legal
- Immerse yourself in a forward-thinking work environment that sparks innovation and growth

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