Corporate Receptionist

1 week ago


Melbourne, Australia Canon Full time

**Join a globally recognised brand**:

- **Full time position from Monday to Friday**:

- **Fun dynamic team with room for growth**

LI-MM1

**About Us**

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

**About the Role**

We are seeking a responsible, experienced Corporate Receptionist to join our organisation and client’s expectations. In this position you will be responsible for supervising the support staff, managing all front of house duties, and providing excellent customer service to our client’s internal and external visitors and guests. As the first face our client’s visitors and guest see when they enter their organisations, you must be friendly, informative, and welcoming to all, able to handle questions, complaints, reservations and reporting.

**Scope of the role includes**:

- Perform all opening and closing Reception duties
- Meet and greet clients
- Maintain a record of clients and visitors
- Liaising with internal and external visitors that use the client areas
- Managing Switchboard calls and directing calls to the appropriate parties
- Management of the catering and room booking systems
- Liaising with catering supplier on catering orders
- Co-ordinating with the waiter on orders and service delivery
- Ordering of stationery and office supplies
- Rotate and store ordered deliveries
- Regular check through Resource Scheduler for any changes and to assess busy periods
- Accurately collect, sort and distribute incoming mail, parcels and deliveries
- Perform all outgoing mail duties
- Promptly arrange outgoing courier bookings

**About you**

You should be someone who is an energetic collaborator, an influential communicator and technology savvy individual. You must have a keen eye for details and always ensure your work is accurate. You should also be someone who have demonstrated exceptional customer service and problem-solving skills and able to think outside the box. In addition, you have a good level of computer literacy coupled with great written and verbal communication skill. You have an excellent administrative, time management and organisation skills and most importantly you have the desire to deliver and exceed our client expectations.

Key Skills and experience include;
- Minimum 3 years’ experience as a Receptionist or a related role preferred
- Previous experience in maintaining an intranet site an advantage

In return you will have an opportunity to join a highly regarded global brand committed to investing in its people’s learning and development.

If this sounds like you, we’d love you to apply

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Successful applicants will be notified of next steps.



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