Administration / Customer Service Co-ordinator

2 days ago

Arndell Park, Australia Statewide FM Full time

**About the position**

Statewide FM has an exciting opportunity to join our team at Arndell Park on a full time basis. Working closely alongside other team members you will play a role of coordination and liaising of technicians, clients and suppliers.

Statewide FM provides Facilities Maintenance Services for all trades for Reactive and Preventative Nationally. We are looking for a new enthusiastic, experienced administration / Building Maintenance Coordinator that can work in a positive team environment.

**Benefits & perks of the job**:

- Salary above Award Rate.
- Close to cafes across the road.
- Public transport nearby easily accessible.
- Training provided on the job.

**Key responsibilities include**:

- Attending to incoming client queries
- Building and maintaining client relationships
- Coordination of technicians
- Processing, quotes and estimates.
- Provide administrative support across the office as required.
- Positively manage field staff, client service/feedback.
- Coordination and managing internal KPI's.
- Building a strong relationship with high end Clients
- Building Facility Industry Experience.
- Experience in a customer service role and managing staff.
- Attention to detail & ability to work under pressure.
- Experience in SIMPRO would be an advantage (training provided)
- Superior customer service, communication and phone skills
- Proven data entry and computer skills.

Pay: $50,000.00 - $70,000.00 per year

Ability to commute/relocate:

- ARNDELL PARK, NSW 2148: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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